Director - Head of Infrastructure, ISPL

4 weeks ago

Bangalore, India BNP Paribas Full time

About Business line/Function: Production Infrastructure team is accountable for overall stability, optimization and upkeep of infrastructure for the business including network and data centre, platforms (servers, Middleware, containers and databases) and desktop experience. The main mission of the team is to be accountable for the Global IT Production management, and ensure the stability, safety, resilience, robustness and compliance of the production platforms, being in charge of day-to-day production. Manage global Production applicative, Infrastructure, Production Security, Network, Telecom, Datacenter, Digital Working and Customer teams. Moreover, responsible for, Data, and Service Management teams, including a Cloud Competence Center. Maintenance in operational condition and technological transformation to remain innovative for our customers.

Job Title: Director, Head of Production Infrastructure, ISPL

Department: Production Infrastructure

Experience - 15+yrs

Location: Bengaluru

Reports to: (Direct) CTO and Head of Production ISPL

Number of Direct Reports: 5-9, 250+ span

Position Purpose: As head of the Infrastructure, accountable the transformation, infrastructure project, stability and run of the production for infrastructure for India and Global entities of BNP Paribas. The responsible for platforms (servers, Middleware and Databases), networks, data centre and Desktop engineering and support teams to deliver stable and high quality deliverables to the various business teams (250+ ftes). Functionally report to the global head of Infrastructure, CIB. The role also entitles the full infrastructure accountability of the India bank and trading centre branches of the BNPP. Be a part of the India Production Exco and Global CIB Infrastructure Exco. Contribute & strengthen the leadership vision of the department. Contribute to the continuous improvement of Production ISPL and implementation of best practices. Lead by example and disseminate the management values & objectives for Production Leadership group to boost its performance. Contribute to true collaboration across all domains stakeholders including users, sponsors, colleagues from applicative development teams.

Responsibilities:

  • Accountable for the transformation, infrastructure projects, stability, reliability and running of the production for infrastructure for India and Global entities of BNP Paribas
  • Ensure high quality of Deliveries of transformation and drive global projects, reduce obsolescence and vulnerability and increase the availability of the services.
  • Strategic Planning and Leadership – Define and implement the IT infrastructure strategy transformation initiatives including cloud migration, automation, modernisation of infra system
  • Develop road map for strategic planning and capability
  • Collaborate and align with global managers through influence and timely intervention of the activities.
  • Drive with various partners /providers/ suppliers, build relationship and ensure seamless working environment for upkeep of production
  • Vendor and budget management – manage relationships with vendors, help procurement teams on negotiation and ensure cost effective delivery of infrastructure solutions, develop and manage the IT infrastructure budget
  • Team leadership and development: Build a high performing IT infrastructure team, fostering culture of collaboration, work on overall upskilling of the teams
  • Build strong partnership with various enablement teams – Risk, cyber security teams, procurement, compliance, sourcing and HR
  • Governance – Ensure infrastructure operations comply with the process and the central governances, collaborate with IT global team to implement IT governance and conduct risk assessments
  • Ensure optimal performance of IT systems by implementing best practices for incident management and obsolescence system
  • Continuous Monitoring of Performance & Efficiency of the setup
  • Manage and improve IT service delivery by defining SLAs and KPIs

Contributing Responsibilities:

  • Technology Validation & Evolution.
  • Support & Leadership to organizational initiatives.
  • Identify gaps in existing systems and create action plan to plug those gaps rapidly.
  • Drive and enable solutions, ability to navigate the organisation with various stakeholders
  • Promote growth of the team and hiring right talent and mentoring.
  • Automation on all areas that helps to improve quality and faster deliver

Technical & Behavioral Competencies:

  • Deep Technology awareness specifically exposure to network and data centres.
  • Experience in a program/project manager role.
  • Ability to understand, assess, foresee key stakeholder needs and address them efficiently & effectively.
  • Ability to manage teams of 250 staff
  • Ability to motivate and develop talent and build newer teams.
  • Action / Delivery orientation
  • Decisive (including difficult decisions)
  • Strong Communication Skills (Written & Oral including public speaking)
  • Critical Thinking
  • Hands on and assertive – prepared to get personally involved in the details to ensure positive end result
  • Result driven self-starter, able to work at a fast pace
  • Energetic and engaging

Specific Qualifications (if required):

  • An IT Engineering degree or equivalent

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