FyndBridge Consultants

3 weeks ago

bangalore, India FyndBridge Consultants & Advisors Full time

For one of our client based in Bengaluru


About Company:

Our Client a leading Enterprise-grade SaaS-based Customer Support Automation platform that

provides businesses across industries with all-in-one customer service software. It's a cloud

CRM that’s more than just a help desk designed to meet the needs of any industry. We believe

that daily Customer operations should be made simple and efficient to meet up with all the

endless demands of customers. Our Client is the preferred choice of leading brands including

Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds,Jio, Phillips, Prestige and many others to

build a world- class customer support ecosystem. Our Client is headquartered in Bangalore

and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans

across 12 countries and powers 1000+ businesses globally to automate their sales and support.


Job Summary:

We’re looking for a strategic and hands-on Engineering Manager / Director of Engineering to join our agile,customer-focused team. The ideal candidate will be instrumental in leading,

mentoring, our engineering talent while delivering top-tier software solutions for customer

experience. You will be responsible for guiding and growing our engineering team, championing

best practices, and partnering closely with other departments to align our technology vision with

our business goals. As Manager / Director of Engineering, you will set the technical direction in collaboration with Software Developers and lead Scrum teams to bring innovative ideas to life, embodying our client's values at every step.


Roles & Responsibilities:


● Lead, mentor, and cultivate a high-performing, passionate team of engineers, promoting

a collaborative and innovative culture.

● Ensure alignment with product vision through excellent execution and technical leadership.

● Serve on senior leadership, collaborating across departments to drive interdisciplinary

strategies.

● Create a culture of innovation, speed, and continuous improvement, raising the bar for

our engineering standards.

● Participate in strategic planning with Product Management, and Design teams,

translating company objectives into technical solutions.

● Oversee technical engineering designs, resource allocation, and Agile-driven

implementation.

● Build and foster cross-departmental relationships that enhance alignment with company

strategy.

● Model our core values, promoting a culture of empathy, transparency, and accountability.

● Actively solve complex engineering problems while ensuring best coding practices are

followed.

● Manage KPIs, including velocity, estimation accuracy, and defect rates, to maintain

high-quality standards.

● Ensure successful project delivery within established budgets and timelines.

● Oversee onboarding and training programs for new engineering hires, guiding them

through technical courses and workshops.

● Collaborate closely with CTO on department-wide initiatives, advancing our mission.


Qualifications:


● 8+ years of experience in software engineering leadership, with a proven track record in

high-growth SaaS companies.

● 5+ years of hands-on software development experience, building enterprise SaaS

solutions in the cloud.

● Strong background in technical guidance, and engineering strategy.

● Demonstrated success in leading Agile/Scrum engineering teams for scalable software

solutions.

● Expertise in CICD workflows, release management, and production deployment

processes.

● Exceptional interpersonal and communication skills with an ability to build strong

cross-functional relationships.

● Experience with JAVA, Kafka, Mysql, web services, and front-end web development.

● Proficient in leading and scaling engineering teams within a SaaS environment.

● Ability to effectively engage in discussions with product architects, engineers, and

business stakeholders, driving meaningful technical decisions.

● Positive, collaborative approach

  • FyndBridge Consultants

    6 days ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    We are thrilled to collaborate with our premium Client to help them hire a strategic and hands-on Engineering Lead to join our agile, customer-focused team. The ideal candidate will be instrumental in leading and mentoring our engineering talent while delivering top-tier software solutions for customer experience. In this role, you will guide and grow the...

  • FyndBridge Consultants

    4 days ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    We are thrilled to collaborate with our premium Client to help them hire a strategic and hands-on Engineering Lead to join our agile, customer-focused team. The ideal candidate will be instrumental in leading and mentoring our engineering talent while delivering top-tier software solutions for customer experience. In this role, you will guide and grow the...

  • FyndBridge Consultants

    4 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one of our client in SaaS solutions in the CRM space. Job Title: Senior Java Engineer Location : Bangalore (Work from Office) Company Overview: Our Client is a SaaS company that was founded in Bangalore in 2014. The company boasts primarily of a customer support automation platform that provides an all-in-one solution for customers predominantly from...

  • FyndBridge Consultants

    3 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one of our client in SaaS solutions in the CRM space.Job Title: Senior Java EngineerLocation : Bangalore (Work from Office)Company Overview:Our Client is a SaaS company that was founded in Bangalore in 2014. The company boastsprimarily of a customer support automation platform that provides an all-in-one solution forcustomers predominantly from retail,...

  • FyndBridge Consultants

    4 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one of our client in SaaS solutions in the CRM space.Job Title: Senior Java EngineerLocation : Bangalore (Work from Office)Company Overview:Our Client is a SaaS company that was founded in Bangalore in 2014. The company boastsprimarily of a customer support automation platform that provides an all-in-one solution forcustomers predominantly from retail,...

  • FyndBridge Consultants

    4 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one our client based in Bengaluru : Job Title: MERN Stack Backend Lead Engineer Location: Bangalore On-Site Job Type: Full-time Job Description: Looking for a skilled MERN Stack Backend Lead Engineer to spearhead the development of company’s backend systems for our virtual classroom platform. This role focuses on building scalable, secure, and...

  • FyndBridge Consultants

    4 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one of our client based in Bengaluru About Company: Our Client a leading Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a help desk designed to meet the needs of any industry. We believe that daily Customer...

  • FyndBridge Consultants

    4 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one of our client based in BengaluruAbout Company:Our Client a leading Enterprise-grade SaaS-based Customer Support Automation platform thatprovides businesses across industries with all-in-one customer service software. It's a cloudCRM that’s more than just a help desk designed to meet the needs of any industry. We believethat daily Customer...

  • FyndBridge Consultants

    3 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one of our client based in BengaluruAbout Company:Our Client a leading Enterprise-grade SaaS-based Customer Support Automation platform thatprovides businesses across industries with all-in-one customer service software. It's a cloudCRM that’s more than just a help desk designed to meet the needs of any industry. We believethat daily Customer...

  • FyndBridge Consultants

    1 month ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one our client based in Bengaluru : Job Title: MERN Stack Backend Lead Engineer Location: Bangalore On-Site Job Type: Full-time Job Description: Looking for a skilled MERN Stack Backend Lead Engineer to spearhead the development of company’s backend systems for our virtual classroom platform. This role focuses on building scalable, secure, and...

  • FyndBridge Consultants

    1 month ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one our client based in Bengaluru :Job Title: MERN Stack Backend Lead Engineer Location: Bangalore On-SiteJob Type: Full-timeJob Description: Looking for a skilled MERN Stack Backend Lead Engineer to spearhead the development of company’s backend systems for our virtual classroom platform. This role focuses on building scalable, secure, and efficient...

  • FyndBridge Consultants

    1 month ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    For one our client based in Bengaluru : Job Title: MERN Stack Backend Lead Engineer Location: Bangalore On-Site Job Type: Full-time Job Description: Looking for a skilled MERN Stack Backend Lead Engineer to spearhead the development of company’s backend systems for our virtual classroom platform. This role focuses on building scalable, secure, and...

  • FyndBridge Consultants

    3 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    Lead Engineer, WebRTC & StreamingLocation: BangaloreJob Type: Full-time________________________________________________________________________________Company Overview----------------Our Client is a groundbreaking ed-tech start-up redefining the after-school learning spacethrough AI-powered, personalized learning solutions. Since launching in June 2024,they...

  • FyndBridge Consultants

    3 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    Lead Engineer, WebRTC & Streaming Location: Bangalore Job Type: Full-time ________________________________________________________________________________ Company Overview ---------------- Our Client is a groundbreaking ed-tech start-up redefining the after-school learning space through AI-powered, personalized learning solutions. Since launching in June...

  • FyndBridge Consultants

    3 weeks ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    Lead Engineer, WebRTC & StreamingLocation: BangaloreJob Type: Full-time________________________________________________________________________________Company Overview----------------Our Client is a groundbreaking ed-tech start-up redefining the after-school learning spacethrough AI-powered, personalized learning solutions. Since launching in June 2024,they...

  • Assistant professor

    2 months ago

    Bangalore, India FyndBridge Consultants & Advisors Full time

    We are seeking an experienced and dedicated Assistant Professor / Associate Professor in the Public health / Healthcare Management / Health Financing / Health Economics) for one of our prestigious client. The institution has a distinguished history of excellence in the healthcare education and research. Location : Delhi / Bengaluru Job...

  • Assistant Professor

    2 months ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    We are seeking an experienced and dedicated Assistant Professor / Associate Professor in the Public health / Healthcare Management / Health Financing / Health Economics) for one of our prestigious client. The institution has a distinguished history of excellence in the healthcare education and research.Location : Delhi / BengaluruJob Description:Teaching:•...

  • Assistant professor

    1 month ago

    Bangalore City, India FyndBridge Consultants & Advisors Full time

    We are seeking an experienced and dedicated Assistant Professor / Associate Professor in the Public health / Healthcare Management / Health Financing / Health Economics) for one of our prestigious client. The institution has a distinguished history of excellence in the healthcare education and research. Location : Delhi / Bengaluru Job Description:...

  • Senior Frontend Developer

    2 months ago

    Bangalore, India FyndBridge Consultants & Advisors Full time

    Title: MERN Stack Frontend Lead Engineer Location: Bangalore On-Site Job Description: We are looking for a skilled MERN Stack Frontend Lead Engineer to spearhead the development of frontend systems for our virtual classroom platform. As the Full Stack Frontend Lead, you will lead a team focused on developing responsive, user-friendly interfaces for...

  • Senior Frontend Developer

    2 months ago

    bangalore, India FyndBridge Consultants & Advisors Full time

    Title: MERN Stack Frontend Lead EngineerLocation: Bangalore On-SiteJob Description:We are looking for a skilled MERN Stack Frontend Lead Engineer to spearhead thedevelopment of frontend systems for our virtual classroom platform. As the Full StackFrontend Lead, you will lead a team focused on developing responsive, user-friendlyinterfaces for both...