Assistant Manager

21 hours ago


Thane, India Career Guideline Full time

Job Title: Assistant Manager – Back Office OperationsLocation: ThaneExperience: 2–3 years as a Team Leader in Back Office ProcessSalary: Up to ₹6 LPAShift: 24/7 (Rotational)About the Role:Our client in Thane is looking for a skilled and proactive Assistant Manager (AM) to lead and manage back-office operations. The ideal candidate must have hands-on experience leading teams in a reputed organization and should possess excellent communication and people management skills.Key Responsibilities:- Lead, mentor, and manage a back-office operations team.- Ensure smooth day-to-day functioning of processes with high accuracy and efficiency.- Monitor team performance, set KPIs, and ensure delivery of SLA targets.- Handle escalations, resolve operational issues, and maintain process quality.- Prepare and share daily/weekly/monthly reports with management.- Coordinate with internal stakeholders to ensure operational alignment.- Drive process improvements to enhance productivity and accuracy.- Support training and development activities for process executives.Required Skills & Qualifications:- Graduate in any discipline (preferred).- 2–3 years of proven Team Leader experience in a back-office process from a reputed organization.- Strong communication (verbal & written) and interpersonal skills.- Ability to manage teams in a fast-paced environment.- Strong analytical, reporting, and decision-making abilities.- Flexibility to work in 24/7 rotational shifts.Benefits:- Opportunity to work with a reputed client.- Growth-oriented role with team management exposure.- Competitive salary up to ₹6 LPA.How to Apply:Interested candidates can share their updated CV at:


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