Commercial contract manager

3 weeks ago


Chennai, India Genpact Full time

Description - External Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.

Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Work you’ll do Own the execution of the contracts and interface with customers on managing the contracts and commercials and provide support to the business teams, including: Review contractual documentation such as master services agreements (MSAs), statement of works (SOWs) and ensure execution of contractual terms and conditions by collaborating with Business and Client Teams.

Prepare Change requests and Statement of works under the purview of master service agreements and follow up with customers for execution.

Modify client provided contracts and/ or respond to changes proposed on standard templates by the clients Assist client facing teams in interpreting contracts, drafting provisions based on business needs, assessing potential risks Own the commercials and billing for contracts and ensure that right invoices are submitted to customer on timely basis.

Develop executive summary / exceptions document / key points of the contracts for pre-executed and post executed contracts Ensure regular stakeholders communication.

Build, develop and maintain good relationship with all stakeholders Support in managing key contractual commitments Ad hoc contract management support activities Minimum Qualifications • Undergraduate degree from credible university, with degree in law, accounting, economics, Commerce or other related commercial subject area.

• Strong academic record.

• Must have relevant post graduate experience.

• Excellent background of performance, delivery and innovation in sophisticated international working environments.

• Good ability to review services contracts and change requests to identify risks, obligations and opportunities.

• Knowledge of relevant Genpact service domains e.g.

finance and accounting, sourcing and procurement, supply chain, order management and IT services.

• Understanding of relevant Genpact services types of work e.g.

consulting, outsourcing, analytics and digital.

• Financially literate: very good understanding of management accounting, in particular pricing models, profit and loss, balance sheet and cash flow.

Preferred Qualifications • Post sales contract management experience.

• Eloquent and effective communicator.

Highly proficient in written and oral business communication to senior colleagues and clients.

• Strong interpersonal and influencing skills, ability to build positive relationships, works and communicates well with all levels of leadership (both client & internal)• Good planning and organisational skills.

Able to prioritize and demands.

Attention to detail, driven, well-organised, flexible.

• Experience in managing commercial and public sector contracts • Proficiency in Microsoft Office applications (Word, Excel, Power Point and Access).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Get to know us at and on X, Facebook, Linked In, and You Tube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.



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