Senior Intelligent Automation Engineer

Illumina is a leading developer, manufacturer, and marketer of life science tools and integrated systems dedicated to making genomics useful for all. Illumina’s integrated Indian global hub in Bengaluru, Illumina India Biotechnology Private Limited, is focused on technology activities that will help usher in the next wave of innovation in healthcare and medical research. If you’re eager to work on challenging projects that uses cutting-edge technology to transform the future of healthcare, this is your chance to join a truly remarkable team.

Intelligent Automation Engineer position will be a part of the Global Operations Data and AI team that provides management and support of tools/services to users across supply chain, quality, manufacturing organizations. The role's responsibilities include the delivery and support of Intelligent Automation Solutions based on UiPath, OpenAI, PowerApps or related AI/Automation Tools. Requirements of the role may include business process analysis, application configuration, application integrations, end user support, and solving complex technical problems.

Work as part of Agile scrum teams to design, implement, and test solutions in support of business needs across our Automation, AI and Custom Apps portfolio
Deliver architecture, designs, and implementations
Participate in all aspects of our agile development process, from sprint planning to daily scrum meetings and sprint demos
Create and execute unit tests to verify functionality
Troubleshoot and resolve software defects
Contribute to software design reviews and code reviews
General to Complex technology support including troubleshooting and resolving day-to-day issues, and root cause analysis of sustaining issues
Manage Application Functionality Updates, Integrations, Configurations, Releases and Security Settings
Work on sustaining issues, enhancements, and projects
Develop, update, and implement policies and procedures to maintain best practices across the team's portfolio
Partner with IT resources in the overall strategy, design, operation, and continual improvement of applications services
however, business conditions may require reasonable accommodation for additional tasks and responsibilities.

Preferred Experience / Education / Skills:
~ Bachelor’s degree in computer science, Engineering. 5 + years of experience with strong technical and functional experience in hands on application support, administration, configurations, integration, enhancements, and project work.
~ Experience using commercially available solutions UiPath and Microsoft Power Apps.
~ Experience with AI / Gen AI applications (LLMs, Prompt Engineering) a plus
~ Strong technical experience in hands-on application administration and configuration of both on-premises and cloud delivered services
~ Experience in a fast-paced, global, corporate environment including the ability to manage expectations and facilitate prioritization efforts
~ Eagerness to learn new technology and processes
~ Ability to analyze both technical and data problems then propose solutions
~ API and scripting experience a plus
~ Change control experience in an FDA regulated environment
~ however, business conditions may require reasonable accommodation for additional tasks and responsibilities.
~ Willingness to work in shifts to support US business stakeholders (night shift not required).

Analyzes existing programs or formulates logic for new systems, devises logic procedures, prepares flowcharting, performs coding and tests/debugs programs. Develops conversion and system implementation plans. Prepares and obtains approval of system and programming documentation. Trains users in conversion and implementation of systems. May include company-wide, web-enabled solutions.Applies core knowledge and understanding of areas of specialization to provide solutions in creative and effective ways.
Enhances internal and external working relationships and networks with senior partners within an area of expertise.
Experience / Education:
~ Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience .

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