Cluster Manager
2 weeks ago
Location: Hyderabad Reporting To: Assistant Vice President - Sales Role Summary The Cluster Spa Manager is responsible for overseeing the operations, financial performance, and team management of multiple ODE Spa Wellness outlets within a designated cluster. This leadership role involves strategic planning, revenue optimization, ensuring consistent service quality, implementing wellness standards, and maintaining brand integrity across locations. The role demands a balance of operational excellence, guest satisfaction, and people development. Key Responsibilities: 1. Business & Financial Management: a) Take complete ownership of Profit & Loss (P&L) for all assigned outlets. b) Analyze revenue reports, control costs, and implement strategies to increase profitability. c) Monitor sales performance, identify trends, and drive initiatives to achieve and exceed revenue targets. d) Prepare and present timely financial and operational reports to the leadership team. 2. Operational Excellence: a) Oversee day-to-day functioning of each spa outlet to ensure seamless guest experience and adherence to brand standards. b) Ensure consistent implementation of company SOPs and wellness protocols across all locations. c) Conduct regular audits to assess service quality, cleanliness, hygiene, and safety compliance. d) Monitor stock and inventory levels, reduce wastage, and ensure timely procurement. 3. Team Leadership & Development: a) Lead, coach, and mentor Spa Managers and their teams to maintain high levels of motivation and performance. b) Identify training needs and facilitate ongoing skill enhancement programs for spa staff. c) Drive a culture of ownership, professionalism, and continuous improvement across the cluster. 4. Guest Experience & Relationship Management: a) Foster strong client relationships to enhance guest retention and satisfaction. b) Monitor and improve Net Promoter Score (NPS) and address any service- related escalations promptly. c) Encourage and implement feedback-driven service enhancements. 5. Marketing & Brand Promotion: a) Collaborate with marketing teams to conceptualize and execute local campaigns and promotions. b) Drive visibility and footfall through strategic tie-ups, wellness events, and seasonal offers. c) Ensure consistency in visual merchandising, promotional communication, and brand representation. Key Skills & Competencies: Multi-unit Spa Operations Management: Ability to efficiently oversee multiple outlets and align them with business goals. Leadership & Team Training: Strong mentoring skills with a focus on team growth and performance. Strategic & Analytical Thinking: Ability to plan long-term strategies backed by data and market understanding. Financial Acumen: Proficiency in budgeting, forecasting, cost control, and revenue management. Customer Service Orientation: Passionate about delivering exceptional guest experiences and handling client relationships with care. Problem-solving: Quick and effective decision-making in dynamic and service- oriented environments.
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Cluster Manager
2 weeks ago
Hyderabad, Telangana, India Health Insurance Care Full time ₹ 45,00,000 - ₹ 1,00,50,000 per yearCompany DescriptionHealth Insurance Care provides individuals and families with access to affordable and comprehensive health insurance coverage under the Affordable Care Act. Known for promoting high-quality healthcare services, the organization strives to simplify health insurance processes and ensure accessibility for all. Health Insurance Care is...
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Cluster Manager
7 days ago
Hyderabad, Telangana, India Tata Capital Full timeCluster Manager - DSMG - BL, PL, UCL & LAP - X Bucket - Hyderabad - Auto Plaza - MM
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Cluster Manager
2 weeks ago
Hyderabad, India Ode Spa.Wellness Full timeLocation: HyderabadReporting To: Assistant Vice President - SalesRole SummaryThe Cluster Spa Manager is responsible for overseeing the operations, financialperformance, and team management of multiple ODE Spa Wellness outlets within adesignated cluster. This leadership role involves strategic planning, revenueoptimization, ensuring consistent service...
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Cluster Manager
2 weeks ago
Hyderabad, India Ode Spa.Wellness Full timeLocation: HyderabadReporting To: Assistant Vice President - SalesRole SummaryThe Cluster Spa Manager is responsible for overseeing the operations, financialperformance, and team management of multiple ODE Spa Wellness outlets within adesignated cluster. This leadership role involves strategic planning, revenueoptimization, ensuring consistent service...
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Cluster Manager
2 weeks ago
Hyderabad, India Ode Spa.Wellness Full timeLocation: Hyderabad Reporting To: Assistant Vice President - Sales Role Summary The Cluster Spa Manager is responsible for overseeing the operations, financial performance, and team management of multiple ODE Spa Wellness outlets within a designated cluster. This leadership role involves strategic planning, revenue optimization, ensuring consistent service...
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Cluster Manager
2 weeks ago
Hyderabad, India Ode Spa.Wellness Full timeLocation: Hyderabad Reporting To: Assistant Vice President - Sales Role Summary The Cluster Spa Manager is responsible for overseeing the operations, financial performance, and team management of multiple ODE Spa Wellness outlets within a designated cluster. This leadership role involves strategic planning, revenue optimization, ensuring consistent service...
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Cluster Manager
2 weeks ago
Hyderabad, India Ode Spa.Wellness Full timeLocation: Hyderabad Reporting To: Assistant Vice President - Sales Role Summary The Cluster Spa Manager is responsible for overseeing the operations, financial performance, and team management of multiple ODE Spa Wellness outlets within a designated cluster. This leadership role involves strategic planning, revenue optimization, ensuring consistent service...
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Cluster Manager
3 days ago
Hyderabad, Telangana, India BMT Events and Happening Solutions Full timeOn-roll Positions: Area Cluster ManagerLocations: Chennai, Hyderabad, Delhi, Gurugram, Ahmedabad, and Mumbai.Only target HDFC sales & SBI Caps securities background experience candidates only.Job Type: Full-timePay: ₹60, ₹70,000.00 per monthWork Location: In person
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Cluster Manager
3 days ago
Hyderabad, Telangana, India VOIZ | voizworks Full timeWe are hiring for leading bank in insurance domainRole: Cluster Manager-Bancassurance-Life insuranceExperience: 5+yearsLocation:Jayanagar/JP Nagar/malleshwaram-BangaloreCTC max-10lpaWork from officeKey skills:Candidate should have a good experience in bancassurance in life insurance domainNeed candidate from banca channel - Life insurance experience with...
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Cluster Manager
2 days ago
Hyderabad, India SkillLabs Full timeRoles and Responsibilities :- Deliver month on month targets of TWL Loan Disbursals, focusing on quality and quantity of Two-Wheeler, Cross Sell loans in given Cluster Developing strategies and business plans for further growth of the Organisation's business in his/her assigned Cluster. Ensure the Organisation's presence in all potential...
