Specialist Support Services Administrator
2 weeks ago
Managed Services Pre-Sales Specialist Department: Cloud Presales Location: Mumbai / Chennai / Bangalore To drive pre-sales engagement for Managed Services across Data Centre, Cloud (public, private, hybrid), Security, and Network domains. This role involves understanding customer requirements, designing tailored service solutions, preparing proposals, and supporting the sales team in winning business. The Managed Services Pre-Sales Specialist bridges technical delivery teams and enterprise customers, ensuring competitive, cost-effective solutions aligned with business outcomes. Engage with enterprise customers to assess their infrastructure, cloud, and managed services needs. Conduct discovery workshops to translate business requirements into technical and service solutions. Solution Design & Proposal Support Design managed services solutions covering infrastructure management, cloud operations, security, backup/DR, SOC/NOC, and compliance frameworks. Customize service catalog offerings to customer needs, including SLAs, KPIs, and pricing models. Partner with sales teams to position Managed Services offerings for enterprise and government clients. Deliver demos, Proof of Concepts (PoCs), and presentations demonstrating service capabilities (monitoring, automation, AIOps, FinOps, SOC). Collaborate with OEMs and partners to integrate their solutions into the service portfolio. Commercials & Pricing Support contract negotiations by emphasizing value differentiation, compliance, and ROI. Provide feedback for service portfolio enhancements based on market and customer insights. Qualifications & Experience BE/B-Tech or equivalent degree in Computer Science, Electronics & Communication, or related field. Relevant Experience ~812 years in IT/Cloud services, with 3–5 years in Managed Services pre-sales or solution consulting. Broad understanding of cloud platforms (AWS, Azure, GCP, VMware, OpenStack) and data centre services. Knowledge of hybrid/multi-cloud operations and compliance frameworks (ISO, PCI-DSS, DPDP Act, RBI, SEBI). Strong skills in proposal writing, RFP/RFI responses, solution costing, and service scoping. Ability to communicate the business value of managed services to CXO-level stakeholders. ITIL v4 Cloud certifications (AWS, Azure, GCP) PMP or sales-related certifications
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Computer Support Specialist
2 weeks ago
Mumbai, India OCS Services Full timeOCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization. This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams. The ideal candidate will have strong...
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Computer Support Specialist
2 weeks ago
Mumbai, India OCS Services Full timeOCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization. This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams. The ideal candidate will have strong...
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Computer Support Specialist
2 weeks ago
Mumbai, India OCS Services Full timeOCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization. This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams. The ideal candidate will have strong...
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Computer Support Specialist
2 weeks ago
mumbai, India OCS Services Full timeOCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization. This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams. The ideal candidate will have strong...
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Computer Support Specialist
1 week ago
Mumbai, India OCS Services Full timeOCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization. This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams. The ideal candidate will have strong...
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Computer Support Specialist
2 weeks ago
Mumbai, India OCS Services Full timeOCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization. This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams. The ideal candidate will have strong...
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Computer Support Specialist
2 weeks ago
Mumbai, India OCS Services Full timeOCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization. This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams. The ideal candidate will have strong...
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Computer Support Specialist
2 weeks ago
mumbai, India OCS Services Full timeOCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization. This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams. The ideal candidate will have strong...
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OCS - Computer Support Specialist
2 weeks ago
Mumbai, India OCS Services Full timeDescription :OCS is looking for a proactive and hands-on Computer Support Specialist to manage and maintain day-to-day IT operations across the organization.This role is vital in ensuring seamless technical support, maintaining system uptime, and safeguarding IT infrastructure performance for our offshore and onshore teams.The ideal candidate will have...
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International HR Services Specialist
1 week ago
Mumbai, Maharashtra, India Tata Consultancy Services (TCS) Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearJob Title: International HR Services SpecialistLocation: Olympus, Thane, MumbaiShift: US Night Shift (24x5 Rotational Support), Work from office onlyExperience Required: 4–10 yearsEmployment Type: Full-TimeMust Have: US/any international geo Onboarding exp, HRIS system work expInternational HR Service Specialist (Individual Contributor)We are seeking a...
