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3 days ago
Intune Administrator Location: Job Overview : The Intune Administrator will be responsible for overseeing the uptime and efficient operation of our mobile device management systems from a technical support perspective. This role involves managing various applications and configurations within Microsoft Intune that support our global day-to-day operations. Collaboration with technical teams across our global operations, including locations in Los Angeles, Asia, and Europe, will be required to ensure seamless and secure mobile device management. Strategic Improvement and Optimization: Proactively enhance the Intune environment for better efficiency, security, and user experience by identifying improvements, developing strategies, and recommending new features. • Provide ongoing support for Intune issues, monitor system health, enforce policies, and manage user/device groups. • Development and Implementation: Design and deploy new Intune policies, enrollment strategies, and integrations with other IT systems. • Scripting and Profile Management: Automate tasks using PowerShell and create/manage custom configuration profiles for different devices. • Application Deployment and Management: Package, deploy, and secure mobile applications through Intune using app protection and management policies. • Documentation and Training: Create and maintain Intune documentation and provide training to users and IT staff. • Continuous Learning: Stay updated on Intune advancements and recommend new technologies Bachelor’s degree in computer science, Information Technology, a related field, or equivalent practical experience preferred. • Experience: o Minimum of 5-7 years of experience in administering and managing a Microsoft Intune environment in a medium-to-large organization. This experience should include: ▪ Proven experience in deploying and managing Intune policies, configuration profiles, and compliance rules. ▪ Hands-on experience with various device enrollment methods (e.g., Autopilot, Apple Business Manager/School Manager, Android Enterprise). ▪ Demonstrated ability to package, deploy, and manage mobile applications (iOS, Android, Windows) through Intune. ▪ Experience in configuring and troubleshooting app protection policies (APP) and mobile application management (MAM) policies. ▪ Practical experience implementing and managing Conditional Access policies based on device compliance, user identity, and location. ▪ Experience with endpoint security configurations within Intune, such as device encryption and integration with security tools. ▪ Experience in providing Tier 2 or Tier 3 level support for Intune-related issues. ▪ Technical Skills: o Strong understanding of Microsoft Intune architecture, features, and best practices. Proficiency in managing and troubleshooting iOS, Android, and Windows devices within Intune. Familiarity with network concepts (TCP/IP, DNS, VPN) as they relate to mobile device connectivity. Understanding of security principles and best practices for mobile devices and data. • o Microsoft certifications related to Endpoint Management (e.g., Microsoft 365 Certified: Endpoint Administrator Associate). o Experience with co-management scenarios involving Intune and Configuration Manager (MEMCM/SCCM). o Experience with scripting languages beyond PowerShell (e.g., o Familiarity with ITIL framework or other IT service management methodologies
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