Inside Sales Executive

Location: Kochi Employment Type: Full-time Experience: 1–3 years in Inside Sales or Customer Success preferably in Interior/Construction firms About Kolo Kolo is a B2C hyperlocal marketplace and advisory platform for  home construction and interiors . Our mission is to  empower homeowners to make the  right choices for their dream homes by combining: Deep evaluation of professionals and products, Price-quality benchmarking , and End-to-end guidance through the entire home-building journey. Our flagship program,  Kolo SmartSelect , helps Kochi homeowners  save lakhs while ensuring  best-in-class quality by guiding them through a  structured selection process for  designs, interior firms and home interior products. Role Overview As an Inside Sales Executive , you will be the  first point of contact for homeowners in Kochi exploring interior projects. Your role is to  consult, educate, and convert leads into  SmartSelect customers , providing clarity amidst the overwhelming decisions homeowners face around  designers, contractors, and product choices . Key Responsibilities 1. Lead Conversion & Consultative Sales Engage with  inbound leads from marketing channels, Kolo Live sessions, apartment group campaigns, and referrals. Understand homeowner needs deeply — from  design concepts to  product selection and  contractor evaluation . Position Kolo SmartSelect as the  most comprehensive solution for all their interior needs. Drive  consultative selling , focusing on  value, quality, and peace of mind , not just price. Achieve and exceed  monthly conversion and revenue targets . 2. Homeowner Education Simplify the complex world of interiors: How to choose  designers who fit their style and budget, How to compare  contractors for reliability and cost-effectiveness, How to select the  right products — kitchens, wardrobes, finishes — based on  deep evaluation data . Explain  SmartSelect packages (Vision, Clarity, Guide) clearly and build confidence in Kolo’s process. Handle objections and show homeowners  ROI on SmartSelect fees through savings and quality assurance. 3. Pipeline & CRM Management Maintain  accurate, up-to-date records of all leads, follow-ups, and conversion stages in the CRM. Prioritize leads for faster closure and smooth hand-off to  advisory and fulfillment teams . Share  weekly reports on funnel performance and homeowner trends. 4. Market Feedback & Insights Gather insights from conversations to  identify gaps in product and service offerings. Be the  voice of the homeowner internally, helping Kolo continuously improve. RequirementsExperience: 1–3 years of  inside sales experience in  home interiors, real estate, lifestyle products, insurance, or other high-ticket B2C categories . Freshers with exceptional communication skills and strong drive are welcome to apply. Skills & Attributes: Strong verbal and written communication in  English and Kannada (Hindi is a plus). Consultative mindset – ability to deeply understand customer needs and guide decision-making. Familiar with CRM tools and disciplined in pipeline management. High ownership, persistence, and hunger to  exceed sales targets . Key Performance Indicators (KPIs) Monthly Conversions: Number of homeowners upgraded to SmartSelect. Revenue Targets: Achieving city revenue goals. Lead Conversion Rate: % of qualified leads converted to paying customers. Homeowner Satisfaction: Measured through surveys and repeat referrals. Cross-Sell Success: Uptake of  product catalog purchases (modular kitchens, wardrobes, etc.). Why Join Kolo Opportunity to work on  end-to-end interiors , spanning  designers, contractors, and products . Competitive salary with  aggressive performance incentives . Career path to  Team Lead or City Sales Manager roles as the team scales. Compensation CTC: ₹4.5L – ₹6.5L per annum (fixed + performance-based incentives). Incentives: Highly rewarding, linked directly to conversions and revenue growth.