Analyst, Implementation Services

5 days ago

Nagpur, India Harrier Information Systems Full time
This could be a better career opportunity Harrier Information Systems is looking for a "Business Analyst"

Job Location:- Nagpur (Work from Office)
Experience: - 4 to 6 years
Shift Timings: - EST Shift 4:30 PM to 12:30 AM

Harrier is a fast-growing, digital transformation services Company focused on helping clients globally with solutions for the global financial services and healthcare industries.

We are seeking a detail-oriented Business Analyst to support the design, development, and optimization of a Vendor Management Operations (VMO) tool. This role requires ownership of the full business analysis lifecycle, from initial discovery through implementation and user adoption. The Business Analyst will ensure requirements are clearly defined, solutions are effectively delivered, and business outcomes are met.

Develop BRDs, FRDs, user stories, process maps, and data dictionaries with clear acceptance criteria.
Analysis & Design: Define “as-is” processes, identify gaps, and model optimized “to-be” workflows in alignment with business goals.
Confirm requirements with stakeholders, manage approvals, and ensure alignment across business and IT teams.
Testing & QA: Support QA team by creating UAT scenarios, validating functionality against requirements, and coordinating defect resolution.
Implementation & Adoption: Facilitate user training, create guides and SOPs, and ensure smooth rollout of the vendor management tool.
Post-Implementation Review: Collect user feedback, measure performance against KPIs, and recommend continuous improvements.
Familiar with organising/collating data in formats that will support workflows, building inventory and joins for insights.
Collaborate with procurement, VMO, and IT stakeholders to align the tool with operational and compliance needs.
Support data migration, integration, and governance efforts across ERP/procurement and vendor management platforms.
Required Skills, Experience
Proven experience as a Business Analyst within procurement, vendor management, or supply chain domains.
Strong knowledge of vendor lifecycle processes, contract compliance, and procurement operations.
Understanding of ERP/procurement platforms (SAP Concur, Oracle, Workday, etc.).
Strong stakeholder engagement skills to manage requirements and expectations across business and IT teams.

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