ServiceNow Architect
1 day ago
Lead the end-to-end architecture and design of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, or other modules, with an emphasis on AI/ML integration. Design and implement AI-powered workflows , including predictive intelligence, virtual agents, AIOps, and machine learning solutions within the ServiceNow ecosystem. Collaborate with cross-functional teams to identify automation opportunities and optimize business processes using ServiceNow and AI. Define and document ServiceNow architecture standards , patterns, and best practices aligned with enterprise IT strategies. Provide technical leadership and mentoring to ServiceNow developers and platform engineers. Lead complex platform upgrades, migrations, and custom integrations with other systems and tools (e.g., AI services from Azure, AWS, GCP). Ensure compliance with data security, privacy, and governance policies, especially with AI-based implementations. Evaluate and integrate GenAI capabilities (e.g., ServiceNow Now Assist, GenAI integrations) to enhance user experience and operational efficiency. Stay updated on ServiceNow and AI/ML roadmap developments , and recommend new features, plugins, or capabilities that align with business goals. Required Skills and Qualifications: Overall 15+ years of experience of IT consulting 10+ years of experience in ServiceNow platform architecture, design, and development. 3+ years of experience working with AI/ML technologies , including predictive analytics, natural language processing (NLP), chatbots, and/or GenAI tools. Strong expertise in ServiceNow platform modules : ITSM, ITOM, CMDB, HRSD, CSM, or others. Hands-on experience with ServiceNow Virtual Agent, Predictive Intelligence, Performance Analytics , and AI Search. Proven experience integrating external AI platforms (Azure AI, AWS SageMaker, Google Vertex AI) with ServiceNow. Proficient in JavaScript, REST/SOAP APIs, and ServiceNow scripting (client/server side). Experience with cloud architecture and DevOps practices (CI/CD, automated testing). Excellent communication, leadership, and stakeholder management skills. ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) – at least one module. Bachelor's or Master’s degree in Computer Science, Information Systems, or related field. Preferred Qualifications: ServiceNow Certified Technical Architect (CTA) or Master Architect designation. AI/ML certifications from major cloud providers (e.g., AWS Machine Learning , Azure AI Engineer Associate , etc.). Experience with GenAI frameworks , LLMs , or ServiceNow’s Now Assist and AI Studio. Knowledge of ITIL frameworks and experience implementing ITIL-compliant processes.
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Principal Platform Architect
3 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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ServiceNow Architect
2 weeks ago
bangalore, India NaukriNest Full timeJob Title ServiceNow Architect – Contract Seniority Level Senior Employment Type Contract – 6 Months Work Location Remote – India (must be able to work in Pacific Standard Time zone ) Position Overview Our client, a leading ServiceNow Implementation Partner, is expanding their delivery team and seeking an experienced ServiceNow Architect for an urgent...
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ServiceNow Architect
18 hours ago
bangalore, India Convene, Inc. Full timeAbout Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. ServiceNow Architect Location: Chennai India - Remote Employment Type: Contract Industry...
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ServiceNow Architect
1 day ago
bangalore, India Convene, Inc. Full timeAbout Convene Inc.Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.ServiceNow ArchitectLocation: Chennai India - RemoteEmployment Type: ContractIndustry Preference:...
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ServiceNow Architect
20 hours ago
bangalore, India Convene, Inc. Full timeAbout Convene Inc.Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.ServiceNow ArchitectLocation: Chennai India - RemoteEmployment Type: ContractIndustry Preference:...
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ServiceNow Architect
2 days ago
bangalore, India LTIMindtree Full timeServiceNow Pre-sales / Solution Consultant / Architect Roles & Responsibilities: • Experience in building ServiceNow solutions for multiple modules. Have good knowledge on ServiceNow product lines and structure. • Should have experience in handling end to end pre-sales cycle for ServiceNow specific solutions • Expertise in creating commercial proposals...
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ServiceNow Architect
1 day ago
Bangalore, India LTIMindtree Full timeServiceNow Pre-sales / Solution Consultant / Architect Roles & Responsibilities: • Experience in building ServiceNow solutions for multiple modules. Have good knowledge on ServiceNow product lines and structure. • Should have experience in handling end to end pre-sales cycle for ServiceNow specific solutions • Expertise in creating commercial proposals...
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ServiceNow Architect
2 days ago
bangalore, India Birlasoft Full time1.About the Job - The candidate should require mandatory ServiceNow Architect Experience with ITSM and HRSD. 2.Job Title - ServiceNow Architect 3.Location - Pune/Mumbai/Noida/Hyderabad/Bangalore/Chennai 4.Educational Background - UG. – B. Tech /B. E in any specialization PG. – MCA/MTech/MBA/MSC 5.Key Responsibilities - Expertise in understanding the...
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ServiceNow Architect
1 day ago
bangalore, India Birlasoft Full time1.About the Job - The candidate should require mandatory ServiceNow Architect Experience with ITSM and HRSD. 2.Job Title - ServiceNow Architect 3.Location - Pune/Mumbai/Noida/Hyderabad/Bangalore/Chennai 4.Educational Background - UG. – B. Tech /B. E in any specialization PG. – MCA/MTech/MBA/MSC 5.Key Responsibilities - Expertise in understanding the...
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Principal Platform Architect
5 days ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
