Walk-in Drive || HCLTech is Hiring for Team Leads

7 days ago

Chennai, India HCLTech Full time

Walk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 || Shollingnallur LocationPOC: Shinaz/Yuvapriya/SuriyapriyaShift Timings: US Shift TimingsTimings & Venue:10:30AM - 2:00PMNo. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - JOB SUMMARYThe Candidate is responsible for overseeing daily operations for a team of 15 to 25, ensuring production targets are met with quality output. Additionally responsible for maintaining compliance, standards and following regulations. The Team Lead will coordinate between Front End users, management and client for streamlined performance.KEY WORDSInternational call center, US Healthcare, RCM, Team Management, Quality management, Provider RCM, Attrition and Shrinkage Control, Team motivation and engagement, Client calls.ESSENTIAL RESPONSIBILITIES:- Responsible for the day-to-day management of 15 25 front level employees- Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction- Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources- Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures- Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations).- Assist with attendance documentation, weekly timesheet validation and schedule adherence.- Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements.- Act as point of contact for escalated

  • Walk-in Drive || HCLTech is Hiring for Team Leads

    1 week ago

    Chennai, India HCLTech Full time

    Walk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 || Shollingnallur LocationPOC: Shinaz/Yuvapriya/SuriyapriyaShift Timings: US Shift TimingsTimings & Venue:10:30AM - 2:00PMNo. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - JOB SUMMARYThe Candidate is responsible for...

  • Walk-in Drive || HCLTech is Hiring for Team Leads

    5 days ago

    Chennai, India HCLTech Full time

    Walk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 || Shollingnallur LocationPOC: Shinaz/Yuvapriya/SuriyapriyaShift Timings: US Shift TimingsTimings & Venue:10:30AM - 2:00PMNo. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - JOB SUMMARYThe Candidate is responsible for...

  • Walk-in Drive at HCLTech

    1 day ago

    Chennai, India HCLTech Full time

    Walk-in Drive at HCLTech - Ambattur - 6, Chennai - 9th Oct 2025 - Thursday We are hiring Associates/ Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling). Role Details: - Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8 yrs -...

  • Walk-in Drive at HCLTech – Ambattur

    1 week ago

    Chennai, India HCLTech Full time

    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - Thursday We are hiring Associates/ Analyst / Team lea d for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling ). Role Details: Designation: Associate/ Analyst / Team lead Process: Inbound Calling Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8 yrs...

  • Walk-in Drive at HCLTech – Ambattur

    1 week ago

    Chennai, India HCLTech Full time

    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - Thursday We are hiring Associates/ Analyst / Team lea d for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling ). Role Details: Designation: Associate/ Analyst / Team lead Process: Inbound Calling Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8 yrs...

  • Walk-in Drive at HCLTech – Ambattur

    1 week ago

    Chennai, India HCLTech Full time

    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - Thursday We are hiring Associates/ Analyst / Team lead for our Inbound Calling Process (📞 No Sales, No Upselling, No Cross-Selling). 📌 Role Details: Designation: Associate/ Analyst / Team leadProcess: Inbound CallingExperience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8...

  • Walk-in Drive at HCLTech – Ambattur

    1 week ago

    Chennai, India HCLTech Full time

    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - Thursday We are hiring Associates/ Analyst / Team lead for our Inbound Calling Process (📞 No Sales, No Upselling, No Cross-Selling). 📌 Role Details: Designation: Associate/ Analyst / Team leadProcess: Inbound CallingExperience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8...

  • Walk-in Drive at HCLTech – Ambattur

    1 week ago

    Chennai, India HCLTech Full time

    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - Thursday We are hiring Associates/ Analyst / Team lead for our Inbound Calling Process (📞 No Sales, No Upselling, No Cross-Selling). 📌 Role Details: Designation: Associate/ Analyst / Team leadProcess: Inbound CallingExperience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8...

  • Walk-in Drive at HCLTech – Ambattur

    7 days ago

    Chennai, India HCLTech Full time

    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - Thursday We are hiring Associates/ Analyst / Team lead for our Inbound Calling Process (📞 No Sales, No Upselling, No Cross-Selling). 📌 Role Details: - Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/ 3-5 yrs/...

  • Walk-in Drive|| Hiring Team Lead

    1 week ago

    Chennai, India HCLTech Full time

    Walk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 || Sholinganallur LocationPOC: YuvapriyaShift Timings: US Shift TimingsTimings & Venue:10:30AM - 2:00PMNo. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - JOB SUMMARYThe Candidate is responsible for overseeing daily...