Recro | Conversational Designers | india

2 months ago


india Recro Full time

Position: Conversational Designers

Skills: Specialists craft the dialogue and define how the chatbot should respond in various scenarios to make interactions seem more natural and human-like.


Roles and Responsibilities:

● Design effective, innovative, and delightful conversational experiences using user-centric design

methodologies

● Work with major enterprise brands to understand their business goals, their customer personas and

intents to define an automation roadmap

● Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate

and in what form

● Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error

handling patterns

● Define the intent portfolio for natural language understanding and how it maps in to conversation designs

● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge

those gaps

● Write copy suitable for automated conversations in the messaging medium

● Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive

specific goals

● Review and give feedback on designs from peers, including mentoring colleagues who may or may not be

designers

● Create and evangelize conversation design best practice standards, reusable design patterns and processes

● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team

members on conversation design best practices, processes, and reusable patterns.

● Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members


Skills Requirements:

To be successful in this role, you should possess:

● Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent

professional experience

● At least 1 year prior experience in bot strategy, conversation design, and AI optimization.

● We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing

experience

● Strong prioritization skills.

● Excellent mastery of verbal and written english language.

● Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,

LUIS, etc. and how it impacts conversation designs

● Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages

and disadvantages are of each

● Contact center and/or customer service experience a plus



  • india Recro Full time

    Position: Conversational Designers Skills: Specialists craft the dialogue and define how the chatbot should respond in various scenarios to make interactions seem more natural and human-like.Roles and Responsibilities:● Design effective, innovative, and delightful conversational experiences using user-centric designmethodologies● Work with major...


  • India Recro Full time

    Position: Conversational Designers Skills: Specialists craft the dialogue and define how the chatbot should respond in various scenarios to make interactions seem more natural and human-like.Roles and Responsibilities:● Design effective, innovative, and delightful conversational experiences using user-centric designmethodologies● Work with major...


  • India Recro Full time

    Position: Conversational Designers Skills: Specialists craft the dialogue and define how the chatbot should respond in various scenarios to make interactions seem more natural and human-like. Roles and Responsibilities: ● Design effective, innovative, and delightful conversational experiences using user-centric design methodologies ● Work with major...


  • india Recro Full time

    This role is with Client and Recro will be the payroll companyMin experience : 5+YearsWho Is Needed:Someone whose skillset and interest align with software engineering + LLMs rather than pure data science.A person motivated by building re-usable components and open to working on experimental, unsolved problems.What We Are Looking For:Strong background in...


  • india Recro Full time

    This role is with Client and Recro will be the payroll company Min experience : 5+Years Who Is Needed: Someone whose skillset and interest align with software engineering + LLMs rather than pure data science. A person motivated by building re-usable components and open to working on experimental, unsolved problems. What We Are Looking For : Strong...


  • india Recro Full time

    This role is with Client and Recro will be the payroll company Title: Applied Scientist Min experience : 5+Years Who Is Needed: Someone whose skillset and interest align with software engineering + LLMs rather than pure data science. A person motivated by building re-usable components and open to working on experimental, unsolved problems. What We Are...


  • india Recro Full time

    This role is with Client and Recro will be the payroll company Min experience : 5+Years Who Is Needed: Someone whose skillset and interest align with software engineering + LLMs rather than pure data science. A person motivated by building re-usable components and open to working on experimental, unsolved problems. What We Are Looking For : Strong...


  • India Recro Full time

    About the Role:We are seeking a detail-oriented and motivated Associate with expertise in Workday Financial Management at Recro. The ideal candidate will have experience in managing financial processes within Workday and a strong understanding of financial systems and operations.Key Responsibilities:Implement, configure, and maintain Workday Financial...


  • India Recro Full time

    About the Company:">At Recro, our mission is to revolutionize the logistics industry by harnessing the power of AI and machine learning. We are committed to solving complex challenges in this traditionally slow-moving sector, focusing on efficiency, cost savings, and exceptional customer satisfaction.Product/Service Overview:">We offer a cutting-edge SaaS...


  • India Recro Full time

    Job DescriptionAt Recro, we are seeking a highly skilled Cloud Data Engineering Specialist to join our global Analytics team.This role involves designing and building data pipelines using Spark-SQL and PySpark in Azure Databricks. We also require the ability to design and build ETL pipelines using ADF and maintain a Lakehouse architecture in...

  • Data Engineer

    4 days ago


    India Recro Full time

    About UsAt Recro, we're passionate about harnessing the power of data to drive business success.We're looking for a skilled Data Engineer - Architect to join our team and help us build innovative data solutions using Azure technologies.Job DescriptionAs a Data Engineer - Architect, you'll be responsible for designing and implementing robust data pipelines...


  • India Recro Full time

    Transforming Industries through InnovationWe're seeking a highly skilled Senior Front-End Developer to join our team at Recro, a global leader in industrial digitalization.Estimated Salary:$120,000 - $180,000 per annum, depending on experience and qualifications.About the RoleThis is an exceptional opportunity to design and implement user experiences that...


  • india Recro Full time

    Our Client is looking for Proficient in Python, TensorFlow, PyTorch, scikit-learn, Pandas; experienced in AI and ML model development, integration, deployment; familiar with Docker, Kubernetes, CI/CD tools, AWS/Azure/GCP; strong in data structures, algorithms, system design; and knowledgeable in SQL, PostgreSQL, and NoSQL databases.Responsibilities: Model...

  • Technical Lead

    1 month ago


    India Recro Full time

    OverviewAt Recro, we're seeking a seasoned Technical Lead to spearhead our billing module development. With 8+ years of experience and a strong track record in technical excellence, this role requires someone who can drive architectural design, software development, database management, and integration while fostering a culture of innovation.


  • India Recro Full time

    **Job Title:** Oracle Financial Systems Implementation ExpertJob Overview:We are seeking a highly skilled Oracle Financial Systems Implementation Expert to join Recro, a leading organization in the field. As an expert in Oracle Financials and Procurement modules, you will be responsible for implementing, customizing, and supporting these applications.Key...


  • India Recro Full time

    Job Overview:We are looking for a talented Data Engineer to join our team at Recro. As a Data Engineer, you will play a crucial role in designing, developing, and maintaining our data infrastructure. You will work closely with our product managers and data scientists to align on project goals and ensure seamless delivery.Key Skills and Qualifications:Strong...


  • india Recro Full time

    Experience- 5+ YearsLocation- RemoteNotice Period- Immediate/15DaysJob Description: Data Scientist (Python Expert)We are looking for an experienced Data Scientist with strong Python expertise to join our team. The ideal candidate will work closely with data scientists, data engineers, software developers, and business stakeholders to deliver impactful,...


  • india Recro Full time

    Experience- 5+ Years Location- Remote Notice Period- Immediate/15Days Job Description: Data Scientist (Python Expert) We are looking for an experienced Data Scientist with strong Python expertise to join our team. The ideal candidate will work closely with data scientists, data engineers, software developers, and business stakeholders to deliver...


  • india Recro Full time

    As the Associate Video Editor, Marketing, you play a crucial role within our multimedia team in the Content and Creative org. Collaborating closely with senior editors, producers, and content creators, you consistently support the production of high-quality video content that enhances our brand’s presence. Your proactive and detail-oriented approach helps...


  • india Recro Full time

    As the Associate Video Editor, Marketing, you play a crucial role within our multimedia team in the Content and Creative org. Collaborating closely with senior editors, producers, and content creators, you consistently support the production of high-quality video content that enhances our brand’s presence. Your proactive and detail-oriented approach helps...