Operations associate

1 week ago

Noida, India PW Full time

Hiring: Operations Associate – Content OperationsCompany: Physics Wallah (PW)Location: Sector 62, Noida (Hybrid | 6 Days Working)Employment Type: Full-timeLaptop: MandatoryAbout UsPhysics Wallah (PW) is India’s leading Ed Tech platform, founded by Mr. Alakh Pandey in 2014. What began as a You Tube channel has now evolved into a nationwide education movement, empowering millions of students through affordable, high-quality learning. PW offers comprehensive resources and lectures for JEE, NEET, CA/CS, Commerce, and other competitive exams, making quality education accessible to all.You Tube Channel: Physics WallahRole OverviewWe are seeking a dynamic and detail-oriented Operations Associate – Content Operations to manage and streamline academic and content-related workflows. This role is ideal for individuals passionate about Ed Tech, operations, and process improvement in a fast-paced environment.✅ Qualifications & Eligibility- Graduate in any discipline- 1–2 years of relevant experience preferred (Freshers with strong skills may also apply)- Prior experience in Ed Tech or startup environments is an advantage- Must have own laptop️ Skills & Requirements- Good understanding of CA/CS/Commerce student concerns (preferred)- Excellent communication and interpersonal skills- Strong proficiency in Google Sheets, Docs, and Drive (mandatory)- Knowledge of Power BI or data analysis tools is a plus- Detail-oriented with a strong focus on accuracy and quality- Ability to multitask and deliver results within defined TAT (Turnaround Time)Key Responsibilities- Freelancer Onboarding & Coordination: Manage the complete onboarding and engagement process for freelancers (FLs).- Doubt Resolution Scheduling: Align and schedule FLs for doubt-solving sessions ensuring timely responses.- Audit & Quality Assurance: Review academic responses to ensure accuracy and consistency.- Copy Checking & Evaluation: Oversee content evaluation and ensure timely completion.- Performance Tracking & Reporting: Maintain and analyze FL performance metrics for internal review.- Finance Support: Assist in monthly

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