Senior Product Support Engineer
3 days ago
OverviewWe are looking for a Product Support Specialist to join our team and play a pivotal role in delivering superior customer experience by solving complex problems and reducing customer touch points. This role requires hands-on experience with API integrations, fronted technologies like Javascript, exposure to SDLC, and Revenue Management, all of which are essential to enhancing customer satisfaction and the overall success of our Product offerings.ResponsibilitiesOffer advanced technical product support via various mediums to clients by developing in-depth knowledge of our product offerings.Understand the technical setup of the customer and utilize tools like Postman to test and troubleshoot API-related issues.Understand the external tools like Salesforce, Netsuite, and Quickbooks that the product integrates with and provide optimal solutions.Understand the pain points of the customers and convert them into product capabilities.Apply the acquired product knowledge to convert technical know-how into easily understandable knowledge articles that can help with self-serve capabilities.Follow a holistic approach to solving the customer problems by providing solutions rather than answers to the customer's queries,Make use of the industry experience to come up with innovative solutions that help increase efficiency.Supporting customers 24*7 and working in shifts.Qualifications/Skills requiredBachelor's degree in Computer Science or certification in relevant technologies or equivalent practical experience.Proven experience working with APIs, frontend technologies like javascript.Excellent communication skills.1-5 years of experience working in a customer-facing role for a SaaS product.Prior experience working with at least one of the tools like Salesforce, Quickbooks, Xero, E-commerce platforms.Proven experience with
-
Senior Process Engineer – Medical Devices
4 days ago
Chennai, Tamil Nadu, India Tek Support Full timeJob Title: Senior Process Engineer – Medical Devices Location: Chennai, IND Employment type: Part-time Job Summary: We are seeking a highly experienced Process Engineer Trainer with over 10 years of expertise in the medical device industry. The ideal candidate will be responsible for developing, optimizing, and sustaining robust manufacturing...
-
Senior Process Engineer – Medical Devices
3 days ago
Chennai, Tamil Nadu, India Tek Support Full timeJob Title: Senior Process Engineer – Medical DevicesLocation: Chennai, INDEmployment type: Part-timeJob Summary:We are seeking a highly experienced Process Engineer Trainer with over 10 years of expertise in the medical device industry. The ideal candidate will be responsible for developing, optimizing, and sustaining robust manufacturing processes...
-
Senior Design Engineer
1 week ago
Chennai, Tamil Nadu, India Tek Support Full timeJob Role : Design Engineer Location: Remote Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...
-
Senior Design Engineer
2 weeks ago
Chennai, Tamil Nadu, India Tek Support Full timeJob Role : Design Engineer Location: Remote Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...
-
Chennai, Tamil Nadu, India Tek Support Full timeJob Title: Senior Process Engineer – Medical DevicesLocation: Chennai, INDEmployment type: Part-timeJob Summary:We are seeking a highly experienced Process Engineer Trainer with over 10 years of expertise in the medical device industry. The ideal candidate will be responsible for developing, optimizing, and sustaining robust manufacturing processes that...
-
15h Left: Senior Design Engineer
3 weeks ago
Chennai, Tamil Nadu, India Tek Support Full timeJob Role : Design EngineerLocation: RemoteYour Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...
-
Production Engineer
1 day ago
Chennai, Tamil Nadu, India Weekday AI Full timeThis role is for one of the Weekday's clientsMin Experience: 7 yearsLocation: Tamil NaduJobType: full-timeWe are seeking a highly skilled and results-driven Production Engineer / Senior Engineer with 7–12 years of hands-on experience in production, engineering, and manufacturing operations. The ideal candidate will bring strong expertise in ERP systems,...
-
Manufacturing Engineer
3 weeks ago
Chennai, Tamil Nadu, India Tek Support Full timeJob Title: Manufacturing Engineer – CNC MachiningLocation: RemoteExperience: 10-15+ YearsIndustry: Precision ManufacturingeJob Overview:We are seeking an experienced Manufacturing Engineer Trainer with strong expertise in CNC machining to support process development, optimization, and quality improvement for precision manufacturing operations. The role...
-
Production Engineer
17 hours ago
Chennai, Tamil Nadu, India Weekday AI Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThis role is for one of the Weekday's clientsMin Experience: 7 yearsLocation: Tamil NaduJobType: full-timeWe are seeking a highly skilled and results-driven Production Engineer / Senior Engineer with 7–12 years of hands-on experience in production, engineering, and manufacturing operations. The ideal candidate will bring strong expertise in ERP systems,...
-
Senior Product Software Engineer
4 weeks ago
Chennai, Tamil Nadu, India Wolters Kluwer Full timeAbout the Role We are hiring an experienced Senior Software Engineer to lead issue resolution in client-reported problems This role demands a deep technical understanding of enterprise Java applications excellent debugging skills and a customer-first mindset You will work across teams mentor junior engineers and provide patches and configuration-level...
