Wall Street Consulting Services LLC | Appian Platform Administration | bangalore
2 weeks ago
Location: Pune/Mumbai/Bangalore/Chennai/Hyderabad
Job description
The Appian Framework and platform Support team provides technical expertise to our Business customers Application Ops Developers RAD team across different Regions EMEA APAC NAM around the globe touching every layer of the Appian platform We are Primary custodian majorly for processes Like
We are looking for a hands on Technical Support Engineer with demonstrated technical expertise on the Appian platform and superior problem solving skills The Technical Support Engineer will have a passion in improving customer experience and internal systems tools and processes used by the different Appian Applications RAD teams
Responsibilities :
Foster agile relationship between software development and IT operations establish and refine Continuous Integration CI and automation key processes release schedules and infrastructure designs
Perform Appian Low Code Platform Operations and Appian version upgrade Fix installation
Work with the business and development to help translate the functional requirement to Appian business flows with the help of Process Models Rules Expressions CDTs and component Integrations
Act as technical lead through both design and development for all platform capabilities
Maintain the stability and availability of the Appian environment ensuring continuous operational functionality 24x7
Experience using Appian Monitoring and Logging Appian Health Check reports Load Balancer Web Server Engine and Services Server
Setup shared CICD environment CICD pipeline efforts ensuring testing and delivery best practices to facilitate controls to run smoothly within DevOps process
Work with system owners’ technical teams functional teams to design implement test and validate a system
Work with Agile teams Developers QA Operations Production Support to oversee code releases and deployments
Responsible for maintaining compatibility interoperability of the Appian systems with pipeline tools cloud services and mission systems
Promptly implement provide solutions in the event of production downtime due to technical issues
Ability to work collaboratively in a team environment
Required Minimum Necessary Qualifications
Minimum 5 years of experience working in Appian platform support required
Experience in Appian Platform Upgrade required
Experience in managing OnPrem or in Cloud Appian Environment
Bachelor’s degree in IT Computer Science or similar work experience required
Deep technical knowledge of Appian Architecture components and best practices
Skills Abilities and Knowledge
Experience in Appian Platform Administration handling Backup installation upgrade performance monitoring
Familiarity with SQL and relational databases
Understanding of integrations including RESTful services is essential
Experience with system monitoring tools such as Splunk Grafana
Experience with automation and configuration management tools such as Git Jenkins Ansible and others
Proficiency in Shell or Python Scripting
Possessing a solid understanding of fundamental network functions standards and protocols including Proxies SSL HTTPS Load Balancers and LDAP
Maintain Up-to-date knowledge of Appian versions and possess a comprehensive understanding of the detailed upgrade procedures
Flexibility to provide after-business-hours support rotation every 10 or so weeks
Strong problem-solving and decision-making skills
Strong written and verbal communication skills and ability to communicate technical and business information effectively to technical and non-technical teams
Nice to have Skills
Understanding and knowledge of Kafka and ECS containers
Appian Developer certification
Red Hat Enterprise Linux system administration
Skills
Appian Platform Administration
Regards,
Radhika Nadukula – Talent Acquisition Manager
Email:
Mobile: +91 8179584659
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