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Front Office Executive

1 week ago

ernakulam, India Vikas Sanitary Stores Full time

Company Description

Vikas Sanitary Stores is a leading premium bathware store with a sprawling 10,000 sqft display area and a dedicated team of 40+ employees. We pride ourselves on offering exceptional customer experiences and high-quality products.


Role Description

She will be responsible for managing the front office. She has to attend to the queries of the walk in customers and assigning them to suitable sales associates. She will be attending the official phone of the office and will be tracking and assigning the emails to suitable departments. She will also have to handle the customer care division for registering the customer complaints with respective vendors.


Qualifications

  • Interpersonal Skills and Communication
  • Receptionist Duties and Front Office Management
  • Customer Service skills
  • Proficiency in MS Office and basic computer skills
  • Experience in a similar role is a plus
  • Graduate