Virtual desktop infrastructure lead

2 weeks ago

Bangalore, India Voya India Full time

About VOYA INDIA Voya India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity.

We are dedicated to delivering cutting-edge solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses.

Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes.

More information is available at: - Job Title : VDI/Collaboration lead Experience : 15-20 years Location: Bangalore, Pune, Chennai.

Key Responsibilities : • Lead and manage teams responsible for VDI, Share Point, Exchange, and Office 365 platforms.

• Define and drive the strategy for VDI, Share Point, and Exchange/Office 365 environments to support business growth and digital transformation.

• Collaborate with business stakeholders to understand requirements and translate them into technical solutions.

• Oversee the architecture, deployment, and management of Virtual Desktop Infrastructure (VDI) solutions.

• Ensure scalability, security, and high availability of VDI platforms (e.g., VMware Horizon, Azure AVS).

• Drive continuous improvement and optimization of VDI performance and user experience.

• Lead the design, deployment, and administration of Share Point environments, including on-premises and Share Point Online.

• Ensure effective document management, collaboration, and workflow automation through Share Point solutions.

• Manage Share Point upgrades, migrations, and integration with other enterprise systems.

• Manage and optimize Exchange and Office 365 environments, ensuring efficient email and collaboration services.

• Lead the migration and management of hybrid Exchange/Office 365 environments.

• Ensure compliance, security, and data protection standards are met within the Office 365 and Exchange infrastructure.

• Ensure the smooth operation, maintenance, and monitoring of VDI, Share Point, and Exchange/Office 365 platforms.

• Implement best practices for incident, problem, and change management, ensuring minimal service disruption.

• Lead the resolution of complex technical issues and ensure timely escalation when necessary.

• Ensure that all environments meet regulatory requirements, including data privacy and security best practices.

• Collaborate with cross-functional teams, including network, security, and cloud teams, to ensure seamless integration of systems.

• Provide regular status updates to senior leadership and business stakeholders.

• Mentor and guide a team of engineers and administrators, fostering a collaborative and high-performing environment.

• Provide training and professional development opportunities for team members to enhance their skills.

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