Customer Technical Support

3 days ago

Delhi, India Notifik Technologies Full time

Company DescriptionCod King is a Shopify technology company focused on building smart solutions for eCommerce brands. Our apps help online stores improve Cash on Delivery (COD) verification, reduce fraud and returns, and boost prepaid conversions through automation, analytics, and seamless customer communication.We combine deep Shopify expertise with data-driven insights to deliver reliable, conversion-focused tools that empower merchants to scale confidently.Role DescriptionWe are looking for a Customer Support (Technical) professional to join our team full-time.The role involves assisting customers with product usage, troubleshooting technical issues, and ensuring a smooth experience for our Shopify app users.You’ll work closely with our technical and product teams to resolve queries, document solutions, and contribute to product improvements.Key Responsibilities- Provide responsive and professional customer support via email or chat- Troubleshoot technical issues related to Shopify, HTML, CSS, and JavaScript integrations- Guide users on app setup, configuration, and best practices- Document common issues and solutions to improve support efficiency- Collaborate with development and QA teams for bug reporting and feature feedback- Maintain high levels of customer satisfaction through clear communicationQualificationsRequired:- 2+ years of experience in customer or technical support- Strong communication and problem-solving skills- Understanding of web technologies (HTML, CSS, JavaScript)- Familiarity with helpdesk tools and CRM systemsPreferred:- Experience with Shopify or SaaS products- Basic understanding of APIs and integrations- Ability to explain technical topics to non-technical usersWork Details- Type: Full-time- Location: Remote / Bengaluru (Flexible)How to ApplySend your resume to with the subject line: Customer Support (Technical)

  • Customer Support Specialist

    2 days ago

    Delhi, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    3 days ago

    Delhi, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Technical Support Representative – Voice

    3 weeks ago

    New Delhi, India TRDFIN Support Services Pvt Ltd Full time

    Location: Noida Sec 135Role & responsibilities:• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.• Walks customers through common phone hardware and...

  • Technical Customer support Lead

    4 weeks ago

    New Delhi, India Canvendor Full time

    #Hiring: Technical Customer Support Lead (5+Years Experience) | Chennai |Location: Chennai Experience: 5+ Years Notice period: Immediate to 1 Week Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer support processes and outcomes •...

  • Technical Customer Support Lead

    3 weeks ago

    New Delhi, India Canvendor Full time

    Job Title : Technical Customer Support Lead Years of Experience:5+ Years Location : Chennai Work Mode:Hybrid working arrangement Domain:Automotive, Mobility and Vehicle insights Skills Required :SaasBased product based, Data Analysis,SQL , Advanced Excel, JQL, Invoicing, Internal and External documentation, Customer support management experience,SLA ,...

  • Customer Technical Support Executives

    3 days ago

    Delhi, India TP Full time

    Job Title: CustomerTechnical Support Executives – International ProcessJob Type:Full-timeShift Timings:Night Shift / Rotational Shifts (as per international time zones)Job Summary:We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for...

  • Customer Support Executive

    3 weeks ago

    New Delhi, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...

  • Customer Support Executive

    3 weeks ago

    New Delhi, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities Handle inbound and outbound...

  • Customer Support Executive

    4 weeks ago

    New Delhi, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities Handle inbound and outbound...

  • Technical Customer Support Representative

    2 days ago

    New Delhi, India ACL Digital Full time

    We’re Hiring: Technical Customer Support | Immediate Joiner | BangaloreACL Digital is looking for a motivated and skilledTechnical Customer Supportprofessional to join our team inBangalore .If you have strong communication skills, technical aptitude, and are ready to work in dynamic shift timings — we’d love to meet you!Position:Technical Customer...