TCS Is Hiring For Dynatrace SME

2 weeks ago

bangalore, India Tata Consultancy Services Full time

Location - Delhi/ Bangalore Exp Range - 8-10 yrs Must-Have Competencies (Technical/Behavioral) Testing and Execution Coordination Coordinate testing and execution for One-Agent installations and quarterly upgrades, ensuring smooth deployment and minimal downtime. Integration Handling Manage FCCs and integrations with platforms like ITOM, Amelia, and other related systems to maintain seamless monitoring operations. Monitoring Services Ownership Act as the POC for Monitoring Services, responsible for onboarding new services, driving service improvements, and managing billing and cost optimization. Technical Enablement for Backlogs Serve as a technical enabler for backlog items identified during migration project retrospectives, ensuring timely resolution and system stability. Incident and Request Coordination Coordinate incidents and service requests with Global E2E Monitoring teams and Dynatrace vendor services to ensure quick and effective resolution. Management Zone Maintenance Maintain and optimize Dynatrace Management Zones for accurate monitoring and streamlined operations. Feature Utilization Focus on leveraging Dynatrace Davis AI features to enhance monitoring capabilities and improve service performance. Alert and Policy Support Assist service teams in configuring alerts and policies to ensure proactive monitoring and compliance with organizational standards. ✅ Good-to-Have Competencies Synthetic Monitoring Knowledge Understanding of synthetic monitoring techniques to simulate user interactions and improve application performance insights. Scripting and Automation Skills Basic knowledge of bash, shell, YAML, Python, and Terraform for automation and integration tasks. Platform Integration Experience in integrating monitoring platforms with ITSM tools like ServiceNow for streamlined incident and request management. Infrastructure Awareness Overall understanding of infrastructure components such as Linux, Windows, Azure, AWS, SNMP, storage, network devices, and SAN. Training and Upskilling Ability to train and upskill internal teams on Dynatrace functionalities and best practices. ✅ Role Description / Expectations from the Role Synthetic Monitoring Expertise Apply knowledge of synthetic monitoring to enhance proactive application performance tracking. Integration Management Handle FCCs and integrations with ITOM, Amelia, and other platforms to ensure robust monitoring solutions. Technical Enablement for Migration Backlogs Provide technical support for backlog items from migration retrospectives, ensuring timely resolution and system optimization. Monitoring Service Enhancement Utilize Dynatrace Davis AI features to improve monitoring services and assist teams with alert and policy configurations. Infrastructure Knowledge Maintain a strong foundational understanding of infrastructure components (Linux, Windows, Azure, AWS, SNMP, storage, network devices, SAN) to support monitoring operations effectively.

  • TCS Is Hiring For Dynatrace SME

    2 weeks ago

    bangalore, India Tata Consultancy Services Full time

    Location- Delhi/ BangaloreExp Range- 8-10 yrsMust-Have Competencies (Technical/Behavioral)Testing and Execution Coordination Coordinate testing and execution for One-Agent installations and quarterly upgrades, ensuring smooth deployment and minimal downtime.Integration Handling Manage FCCs and integrations with platforms like ITOM, Amelia, and other related...

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    4 days ago

    bangalore, India Tata Consultancy Services Full time

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  • Intune SME/ Admin

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    bangalore, India Tata Consultancy Services Full time

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    bangalore, India Tata Consultancy Services Full time

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