Ubique Systems | End User Support Specialist | bangalore

7 hours ago

bangalore, India Ubique Systems Full time
Experience- 3+ Years
Location- Bangalore
Notice Period- Immediate - 15 Days
Looking for Female Candidates Only
Job Description:
Desktops, Laptops, and Mobile Devices: Administer and maintain a diverse fleet of desktops, laptops, and mobile devices running Windows, Mac OS, and Android. Ensure the stability, performance, and security of end-user computing environments.
Software Packaging and Deployment: Package and deploy software applications and updates using tools like SCCM (System Center Configuration Manager) and Admin Studio. Create and maintain standardized software configurations for end-user devices.
Operating System Management: Manage operating systems on end-user devices, including Windows, Mac OS, and Android. Perform OS updates, patch management, and troubleshooting.
Application Compatibility: Ensure compatibility of applications with different operating systems and device types.
Resolve application compatibility issues to provide a seamless user experience.
User Support: Provide support to end users, including troubleshooting device and software-related issues.
Collaborate with helpdesk teams to resolve technical problems.
8.Security Measures: Configure and maintain security measures on end-user devices, including antivirus, firewalls, and encryption. Monitor and respond to security incidents and breaches.
9.Compliance: Ensure compliance with industry regulations and standards. Conduct security audits and maintain compliance documentation.
10.Documentation: Maintain detailed documentation of device configurations, software packaging, and support procedures. Create user guides and training materials.
11.Reporting: Provide regular reporting to management on end-user device status, software deployment, and compliance.

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