Medical information specialist
2 months ago
THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position delivers industry-leading services, which include Contact Center staffing for responding to product information requests, identifying and handling of adverse events and/or product quality issues, and medical writing as needed to generate written response for use in response to medical questions received. This position requires clinical and therapeutic knowledge, critical and analytical thinking, and customer/patient-centric approach. Medical Information Specialists typically support multiple pharmaceutical clients, multiple products, and multiple therapeutic areas. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries. Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses. Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.) Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected. Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant. Maintain product, therapeutic area, and client specific requirements knowledge. Ensure good documentation, high quality, and excellent customer service. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Education Pharm. D, Master of Science (Msc), B. Pharm, M. Pharm, or any other Life Sciences degree. Experience and/or Training Excellent documentation skills, excellent verbal and written communication skills, and strong clinical background. Must speak, read, and write in English fluently. PREFERRED QUALIFICATIONS: Education Pharm. D, Master of Science (Msc), B. Pharm, M. Pharm, or any other Life Sciences degree. Experience and/or Training Excellent documentation skills, excellent verbal and written communication skills, and strong clinical background. Must speak, read, and write in English fluently.
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Medical Information Specialist
4 months ago
Pune, India EVERSANA Full timeTHE POSITION:Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical...
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Medical Information Specialist
2 months ago
pune, India EVERSANA Full timeTHE POSITION:Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical...
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Medical Information Specialist
4 months ago
Pune, India EVERSANA Full timeTHE POSITION:Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical...
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Medical Information Specialist
1 month ago
Pune, India ProductLife Group Full timeThe Medical Information Specialist is responsible for providing technical and scientific information to healthcare professionals, consumers, and internal staff on a wide range of pharmaceutical medicines, OTCs, medical devices and therapeutic areas, including conducting complex literature searches and reviews using various medical database. Also responsible...
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Medical Information Specialist
3 months ago
pune, India EVERSANA Full timeTHE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical...
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Medical Information Specialist
4 months ago
Pune, India EVERSANA Full timeTHE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical...
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Medical Information Specialist
4 months ago
pune, India EVERSANA Full timeTHE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers....
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Medical Information Specialist
3 months ago
Pune, India EVERSANA Full timeTHE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical...
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Medical Information Specialist
5 days ago
Pune/Pimpri-Chinchwad Area, India EVERSANA Full timeAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve...
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Medical Information Specialist
6 days ago
Pune/Pimpri-Chinchwad Area, India EVERSANA Full timeAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve...
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(High Salary) Medical Information Specialist
2 months ago
Pune, India EVERSANA Full timeTHE POSITION:Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical...
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Pune/Pimpri-Chinchwad Area, India EVERSANA Full timeRole OverviewWe are seeking a skilled Medical Information Specialist to join our global team. As a key member of our organization, you will play a critical role in providing accurate and timely medical information to healthcare professionals, patients, and caregivers.About UsEversana is a leading provider of commercialization services to the life sciences...
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Medical Coder
7 months ago
Pune, India Bitwise Solutions Full timeAnalyze patient charts carefully to know the diagnosis and represent every item with specific codes - Collect health information as documented by medical specialists and code them appropriately - Consult medical specialists for further clarification and understanding of items on patient charts to avoid any misinterpretations - Ensure that codes tally with...
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Medical Sales Specialist
4 weeks ago
Pune, Maharashtra, India Immersivevision Technology Full timeImmersive Vision TechnologyWe are seeking a highly motivated and experienced B2B sales associate with a background in the medical industry to join our team as a Medical Sales Specialist.About the Role:You will be responsible for developing and maintaining relationships with medical professionals and institutions to drive sales and revenue growth.Develop a...
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Healthcare Information Expert
4 weeks ago
Pune, Maharashtra, India EVERSANA Full timeMedical Information Specialist Role at EVERSANAJob SummaryWe are seeking a skilled Medical Information Specialist to join our team at EVERSANA. In this role, you will be responsible for delivering high-quality medical information services to healthcare professionals, patients, and caregivers.Key ResponsibilitiesRespond to medical inquiries from healthcare...
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Medical Device Sales Specialist
2 weeks ago
Pune, India The Aligner Company Full timeCompany DescriptionThe Aligner Company is dedicated to simplifying teeth correction by partnering with Orthodontists to provide high-quality aligners to patients. Our mission is to make the teeth correction process easy and accessible for everyone.Role DescriptionThis is a full-time on-site role as a medical device sales specialist at The Aligner Company for...
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Medical License Specialist
4 weeks ago
Pune, Maharashtra, India medtigo Full timeJob Title: Medical License SpecialistWe are seeking a detail-oriented and organized Medical License Specialist to join our team at Medtigo. As a key member of our licensing initiative, you will be responsible for assisting providers with obtaining and completing initial provider applications for US state medical licenses.The ideal candidate will have...
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Medical Safety Specialist
6 days ago
Pune, Maharashtra, India TransPerfect Full time**Overview:**At TransPerfect, we are seeking a highly skilled Pharmacovigilance Specialist to join our team. This role is an excellent opportunity for someone who is passionate about patient safety and has strong analytical skills.**Job Summary:**The Pharmacovigilance Specialist will collaborate with our Lit Search/Medical Writing team and clients to analyze...
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Medical content and review specialist
3 months ago
Pune, India EVERSANA Full timeAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and...
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Medical Content and Review Specialist
3 months ago
Pune, India EVERSANA Full timeAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve...
