ServiceNow SPM Developer

2 weeks ago


Bengaluru, India Tata Consultancy Services Full time

Role: ServiceNow SPM DeveloperDesired Experience Range: 5-10 YearsLocation: PAN INDIAJob DescriptionMust Have Technical/Functional Skills• ServiceNow Development• ServiceNow Integrations• ServiceNow Certified ServiceNow Administrator (CSA)• ServiceNow Certified Application Developer (CAD)Experience Required• Implementation of SPM Modules in ServiceNow for at least 1 program.• Implementation experience using Now Platform, Service Portal, Next UI Framework, Integration Hub• Experience in Web Services like SOAP and REST to link ServiceNow with existing tools in a network• Experience in building integration with SAP ECC 6 and S/4 Hana using Integration HUB spokes and BTP• Hands on experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Designer• Extensive experience in Integrating ServiceNow with other systems using custom developed & Integration Hub spokes• Workflow Automation using workflow, Document Feeds, email, Scheduled Script Executions, and Events• Good knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow.• Implemented Access Control using ACL as well as Query Business Rules.• Implemented complex processes in ServiceNow using workflows and flow designer• Generating and scheduling reports and creating homepages to showcase Key Performance Indicators.• Expertise in client and server side scripting using components such as Client Scripts, Business Rules, Script Includes• Configuration of alerts via e-mail and SMS services, to keep the users updatedRoles & Responsibilities• Requirement gathering• Designing & Implementing ServiceNow applications - Service Portals, Integration Hub/Custom Integrations• Creation of High level and Low-level designs• Helping development team during implementation, testing & roll out• Troubleshooting and fixing issues• Workflow Automation using workflow, Document Feeds, email, Scheduled Script Executions, and Events• Event Monitoring integration with ServiceNow• ServiceNow Client side and Service Side Scripting & Script include• Data importing using Import Sets (Data Source/Import Sets/Transform Maps)• ServiceNow Web Services integration• 3rd party Integrations with ServiceNow• Knowledge on ServiceNow Automated test framework• Event Rule Configuration• ServiceNow Certified System Administration (CSA), Certified Application development (CAD)Generic Managerial Skills• Good Communication and presentation skills, Client handling• Good at creating the required information for Reporting and Dashboards


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