Atlassian administrator
3 days ago
Job Title: Atlassian Administrator Location: Remote Work Hours: Primarily IST with overlap into PST Immediate joiners. This is a 100% remote role. The client is US-based, so the primary working hours will align with the Indian time zone, with some overlap required with PST. Key Responsibilities Cloud experience mandatory · Expertise on Atlassian Tools such as Jira, Confluence & Service Desk · Rich stakeholder and end-user management experience, including training & support · Should possess migration experience such as JIRA to JIRA, Confluence to JIRA, Gitlab to JIRA/Confluence, Rally to Jira, Zendesk to Jira etc. · Experience on key Atlassian plugins such as Portfolio, Big Picture, Zephyr, Tempo, Structure, Auditor, Configuration Manager etc. · Misc. Workflows Extension, Suite Utilities, Toolkit, Workflow Toolbox, Rich Filters for Jira Dashboards; Power Scripts, Automation for Jira, SFDC, Script Runner, Eazy Bi Reports, Custom Fields Usage, Refined Wiki, Gliffy, etc; LDAP/Active Directory/Crowd User Directory Management in Atlassian Tools, Exalate, AIO Reports · Tools (Java Script/JQuery, Groovy, Java, C++); Build-CI (Jenkins/Maven); Jira REST API/Jira SDK/Plugins, ITIL, Helpdesk, Zendesk, Service Now · Being able to use applications like Zendesk, Service Now / Slack / MS Office/GSuite · Collecting and documenting relevant data related to nature of issues · Possess excellent communication and organizational skills, along with excellent interpersonal skills · Have demonstrated abilities to multi-task, including solid time management skills. · Manage, troubleshoot, and optimize Jira workflows, fields, issue types, permissions, notifications, filters, boards, dashboards · Identify areas for improvement, optimization, and consolidation · Advise Corporate Engineering & other teams on best practices for Jira, Confluence · Communicate and share knowledge with internal and external contacts at all levels The ideal candidate will be a forward-thinking, structured problem solver who is passionate about optimizing configurations to maximize employee experience. You will manage and monitor multiple Saa S applications and play an active role in designing the portfolio of applications available for use at Amplitude.
