Product Manager

2 weeks ago

Faridabad, India VMock Full time

We are seeking a dynamic and results-driven Product Manager to lead the development and delivery of our next-generation SaaS solutions, with a particular focus on workflow-driven products and Generative AI applications . This role is ideal for someone with a strong analytical foundation, excellent cross-functional collaboration skills, and a passion for delivering exceptional customer experiences. You will own the product lifecycle from planning to execution, working closely with cross-functional teams to ensure that products are delivered on time, meet high quality standards, and exceed client expectations.Key Responsibilities:Drive end-to-end product lifecycle management – from ideation, feature prioritization, to launch and post-launch analysis – for a suite of B2B SaaS products.Collaborate with engineering, design, marketing, and customer success teams to ensure successful product delivery aligned with business goals and user needs.Lead workflow definition and optimization , ensuring seamless and scalable customer journeys across the product suite.Analyze usage data, product metrics, and customer feedback to drive data-informed decisions and continuous product improvement.Oversee client onboarding, launch, and post-launch experience , prioritizing tasks based on criticality and impact.Monitor client engagement and health metrics to proactively identify and mitigate potential churn risks.Work with cross-functional teams to build and scale Gen AI-powered applications , enhancing automation, personalization, and user engagement.Support internal process improvements and automation initiatives to streamline product operations and accelerate time-to-market.Serve as a voice of the customer internally, advocating for high-impact features that enhance value and usability.Qualifications:1–4 years of post-MBA experience in Product Management or a related field, preferably in SaaS or enterprise technology.MBA from a Tier-1 institute (e.G., IIMs, MDI, IIFT, or equivalent) strongly preferred.Demonstrated experience in managing SaaS products and a strong grasp of the software development lifecycle (SDLC) .Exposure to building or integrating Generative AI capabilities within software products is a strong advantage.Strong analytical skills with hands-on experience in tools for data analysis and visualization (e.G., Excel, SQL, Tableau, Mixpanel, etc.).Excellent verbal and written communication skills with a track record of effective stakeholder and client engagement.Exceptional project management, prioritization, and multitasking abilities in fast-paced environments.High attention to detail and a strong bias for action and quality.Nice to Have:Experience with Agile methodologies and tools like Jira or Asana.Background in user research or UX/UI collaboration.Knowledge of AI/ML concepts and real-world implementation in products.

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