International Voice Support Associate

9 hours ago

Bengaluru, India HGS Full time

We Are Hiring: International Voice Support Associate Location: Onsite , BangaloreEmployment Type: Full-TimeExperience: FreshersCTC Offered: 3 LPAAbout usHGS is a fast-growing organization committed to delivering best-in-class products and services to our customers. As we continue to grow, we're looking for a passionate and customer-focused Technical Support Specialist to join our team.Role OverviewInternational Voice Support Associate will be the first point of contact for customers needing assistance with our products, applications, and services. You will diagnose issues, guide users through troubleshooting steps, and collaborate with internal teams to ensure seamless resolution.Key ResponsibilitiesProvide timely and professional customer support via email, chat, and phone.Troubleshoot technical issues related to software, hardware, networking, or application functionality.Ensure excellent customer experience and service satisfaction.Required Skills & QualificationsStrong understanding of operating systems (Windows, macOS, Linux preferred).Excellent problem-solving skills and attention to detail.Strong communication skills and customer-first approach.

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