Quality assurance manager

2 weeks ago

Hyderabad, India TP Full time

Hiring Now: Senior Quality Assurance ManagerLocation: Hi Tech City, HyderabadIndustry: International BPO (Trust & Safety Process)Work Mode: Work from Office | Rotational ShiftsExperience: 10–20 YearsEducation: Any Graduate⚡ Immediate Joiner RequiredAre you a seasoned QA leader with deep expertise in Trust & Safety operations?Join us to lead Tier 3 support teams, drive compliance, and elevate operational excellenceKey Responsibilities:✅ Lead & manage large QA teams✅ Define KPIs, SLAs & quality benchmarks✅ Enforce marketplace policies & manage escalations✅ Drive process improvements & automation✅ Collaborate with cross-functional teams✅ Deliver impactful reporting & analyticsSend your resume to:

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