Senior system administrator

3 weeks ago

Chennai, India Noventiq Full time

Are you ready to be part of a global leader in Digital Transformation and Cybersecurity? At Noventiq, we are driving change in emerging markets across nearly 60 countries, with a focus on the world's most important sectors. We are a rapidly growing company with a revenue of $1.6 billion in FY23, and over 6,400 talented professionals delivering cutting-edge solutions for digital innovation. What makes Noventiq unique? Global Presence, Local Impact: We operate globally but always focus on delivering local outcomes. With 11 delivery centers serving customers 24/7 in 8 languages, we are committed to providing a seamless, customer-focused experience. Advanced Technology Partnerships: We partner with industry giants like Microsoft, AWS, and Google, ensuring our clients get the best technologies available to meet their needs. Dynamic Growth: With 16 acquisitions in recent years, we are expanding capabilities in AI, cybersecurity, and cloud technologies. Our fast-paced growth, with 41% revenue CAGR, shows that we're constantly evolving and leading in emerging markets. Cutting-Edge Solutions: We provide a full suite of digital transformation solutions, helping companies modernize, secure, and innovate their IT infrastructures, enabling them to succeed in today's competitive digital landscape. Employee Growth and Development: At Noventiq, we invest in our people with access to over 17,000 Linked In learning paths, sales academies, and leadership programs designed to develop talent and build high-performing teams. Our commitment to career development ensures that you grow with us. Joining Noventiq means becoming part of an organization that is at the forefront of technology, delivering innovation and making a global impact. We value leadership, teamwork, and continuous learning, ensuring a long-term partnership for your career success. Be part of something big. Be part of Noventiq Now we are looking for a Senior System Admin and you will be a part of our Global delivery team. Job Overview: The IT Help Desk Engineer is responsible for providing technical support to employees and customers. They will work closely with other IT professionals to resolve computer-related issues and ensure that all systems are functioning properly. Your Impact on the Mission: Ensure the issue are promptly addressed, documents and resolved within SLA. Knowledge of O365 Administrator/ VLSC portal. Experience of AD & Azure AD (User ID creation/deletion, Creating OU, Group policy, MFA, conditional policies, password unlock/Reset Etc..). Configuration & Troubleshooting Mails (Outlook 2010 /2013 /2016 /2019 Microsoft O365). Basic Networking knowledge of LAN /WAN (installation & Configurations of router, Switches & WIFI Access Point). Perform office 365 license assignment and checking updating attribute via active directory. Experience in supporting office 365 and end user migration. Providing Roles and licenses to users based on service request. Hands on experience in installing OS and server. Knowledge of creating corporate windows images. Knowledge of sharing folder, Drive & Printer, Scanner configuration & troubleshooting the issue. Creating Active Directory Related Activities Creating/Deleting/Managing Users Handling IT Operations like (Coordinating with Vendors, Preparing Purchase Order for Procurement of IT Assets). IT asset management/ plaining and allocation of machines to respective users. Manage domain environment for two sites through remote support, Team Viewer Skype. Support for maintenance, configuration and troubleshooting of Desktops/Laptops. Application knowledge of Microsoft/SAP/SQL/Tally/E-Audit/ etc. (installation/configuration). Troubleshooting of VPN related issue & Data Cards configure and troubleshooting. Crimping, Punching, & LAN Troubleshooting. Assembling the hardware up gradation troubleshooting. To support Configure the Mail in Mobile (Android & i Phone). Knowledge of Win Magic, Bit Locker and Safe boot, Encryption. VIP & escalation calls handling skills. Knowledge of Setup video conference Calls & preparing training room’s setup. Vendor Coordination (ADP/Warranty). Individual site handling, multi-tasking, efficient problem solving, good communication skills & ensuring that work should be done on time. Ability to work hard under pressure and be a good team player. Taking User Backup of Drive and profile and store in the share Drive. Manage Antivirus (Symantec/Kaspersky/Net Protector/Avast / defender). Disk management partition What You’ll Bring to The Table – About You: Bachelor's degree in computer science, Information Technology, or a related field 4+ years of experience in providing technical support to end users Proficient in Microsoft Windows operating systems Relevant certifications Experience in ITIL based tools to manage day to day operations. Familiarity with other software applications, such as Microsoft Office Suite and web browsers Excellent communication, problem-solving, and customer service skills Ability to work independently and as part of a team How to apply: If you would like to apply, please click on the button or send an email with your CV attached to the TA Team. If you would like an informal chat before applying, please feel free to contact TA directly on Linked In or the same email address.

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