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Software Engineer
2 weeks ago
Partner with the leads of Commercialization IT and the broader IT matrix organization with a focus on solution design, development, and implementation of digital capabilities, for new and existing capabilities, to drive effective customer engagement & experience.
Collaborate with IT partners and business teams to understand requirements and use cases. Strong knowledge & hands on experience managing the end-to-end content lifecycle i.e., content creation, content storage, content review & approval, content assembly/authoring & content distribution.
Responsible for regular coaching and training for depth of knowledge of Jr Developer team to match Veeva and BMS technology need and job growth. Set training objectives and ensure knowledge success or certifications.
Work in conjunction with all development teammates to contribute towards requirement grooming, documentation, UT test plan, ST and UAT during release.
Assist with tracking, logging, monitoring, and driving to resolution of end user issues.
Design/Conduct Proof of Concepts (POCs) with user management, security, data privacy & performance as key considerations to help prove out/establish a potential digital capability solution to scale into production.
Demonstrate the ability to identify high value capabilities with clear differentiators when making digital capability platform choices. Shared responsibility for ensuring that all development functions are successful in their delivery of services to support the digital solutions enablement of the Omni-Channel Capabilities group. Key matrix IT partner functions include data architecture, cyber security, data privacy office, application build & support, portfolio & program management, collaboration services, infrastructure services etc.
Qualifications & Experience
Desired Experience:
Commercialization (Commercial + Medical) domain & Digital Capability Solutions development experience.
Working knowledge of software-development lifecycle methodologies including Agile, Lean, Waterfall etc.
Experience with creating/maintaining standard documentation such as SDD, Configuration Tracker, Deployment Checklists, Change Requests etc.
Ability to clearly document Knowledge Base Documents, SOPs, User Manuals/Training Materials for local and global teams.
Hands-on experience with Veeva system integrations and content authoring tools.
Solid understanding of Veeva CRM application, especially as it integrates with PromoMats and MedComms.
Experience with effectively using the CI/CD processes to streamline and integrate with the AGILE ways of working/delivery.
Proponent of following all the best practices in every stage of SDLC including consistent architecture practices across deliverables using IT operating model and EA frameworks.
Bachelor's Degree in Computer Science, Information Technology, or related field with 3+ years of progressively responsible experience in an IT technical role.
~3+ years of experience in web development: HTML/CSS, JavaScript/Typescript, , Pinia
~ Git/GitHub/SVN, NPM/Pip, Axios/Fetch API to integrate with APIs, Vite, Docker, AWS S3 webkit, Tailwind css, Basic Python, Figma, command line tools, IDE (VSCode, Pycharm), SQL, working with databases
~ Exposure Veeva API connection and coding for functionality enhancements and integration.
~ Knowledge of multi-channel content distribution to CRM (Veeva IVA and Approved Email).
~ Strong knowledge of Vault content load in Vault (and manual in Veeva CRM).
~ Familiarity with and awareness of the Pharmaceutical Industry.
~ Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion, and integrity bring out the highest potential of each of our colleagues.
Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to HYDIT #LI-Hybrid