Telecaller

2 weeks ago


hyderabad, India global marketing solutions Full time
About Global Marketing Solutions
Global Marketing Solutions is a dynamic and innovative advertising company that specializes in creating impactful outdoor advertising campaigns. We are dedicated to delivering cutting-edge solutions that resonate with diverse audiences.
Job Role: Telecaller
As a Telecaller at Global Marketing Solutions, you will play a crucial role in generating leads and building strong customer relationships. You will be responsible for making outbound calls, handling inbound calls, and providing exceptional customer service.
Key Responsibilities:
Outbound Calling:
Identify and contact potential clients.
Explain our services and offerings clearly and concisely.
Qualify leads and schedule appointments.
Build and maintain a strong pipeline of potential clients.
Inbound Calls:
Answer incoming calls promptly and professionally.
Address customer inquiries and resolve issues effectively.
Provide accurate information about our services.
Upsell and cross-sell products and services as needed.
Customer Service:
Build rapport with clients and maintain positive relationships.
Provide excellent customer service throughout the sales process.
Follow up with clients to ensure satisfaction.
Data Entry:
Accurately record customer information and interactions in our CRM system.
Maintain organized records of calls and appointments.
Qualifications and Skills:
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Ability to multitask and prioritize tasks effectively.
Basic computer skills, including proficiency in Microsoft Office.
A positive and enthusiastic attitude.
Experience in sales or telemarketing (preferred).
What We Offer:
Flexible Work Hours:
Opportunities for Career Growth:
A Supportive and Collaborative Work Environment:
If you are a motivated and results-oriented individual with a passion for sales, we encourage you to apply. Please call on this no. + 91 9985729990
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