Billing Analyst
6 days ago
Experience: 2+ Years
Location: Bangalore(Near Whitefield)
Shift Timings: 7 am to 4 pm(Flexible)
Mode: Work from office/Hybrid
Notice Period: Max 30 Days or Serving
You Have (Requirements):
• 2-5 years of CPA and or legal billing experience (preferred). Good understanding of billing metrics
• Understand billing overall mechanics and back-end billing transactions such as progress billing,
closing out progress bills against WIP, clearing WIP, WIP write ups/downs, etc.
• Understand how billing transactions affect realization and other reporting metrics.
• Active listening skills to understand what the requestor is asking for.
• Effective communication skills to explain complexities of billing to senior level staff.
• Critical thinking skills using logic and reasoning to identify efficient solutions to reach a desired
outcome.
• Show strong service orientation skills by actively looking for ways to help co-workers and clients.
• Time management skills to prioritize tasks and projects and strategically move through the day-to-day workflow.
• Process-oriented and organized, with the goal of accurately handling high-volume client
correspondence in a timely manner to ensure exceptional customer service.
You Will (Job Responsibilities):
• Analyze gross margin, net bill rate, and other financial metrics.
• Make strategic billing recommendations to increase profitability.
• Meet with and assist partners/bill managers monthly to review prior year metrics, discuss billing
recommendations, and partner with bill managers to make billing decisions.
• Assist client service professional with WIP/AR management.
• Research/resolve customer billing/AR inquiries in a timely fashion.
• Collaborate with Billing Operations Management to develop and improve billing process.
• Participate in developing and documenting processes, procedures, and controls.
• Maintain accurate client data in the time & billing system.
• Participate in team meetings when the timing aligns with both local and international time
zones, ensuring effective collaboration with colleagues across different regions.
• Effectively communicate billing initiatives to client service staff, including partners.
• Onboarding new client staff billers to billing processes and procedures.
• Participate in learning and development activities.
• Ad hoc projects as assigned
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