Product release manager

2 weeks ago

India Voicegain Full time

About Voicegain Voicegain is a LLM-powered Voice AI platform company based with offices in Santa Clara and Dallas in the United States and Bangalore, India. We are a rapidly growing seed-funded AI startup and we are on a mission to make Voice AI accurate, affordable and accessible. With our flexible, easy-to-use and comprehensive set of APIs, developers can easily build intelligent voice-enabled applications to automate and analyze business conversations. We have a strong focus on the Contact Center market. Sample Saa S products built using our APIs include voice bots/assistants, Real-time Agent Assist/AI-Copilots, Speech analytics of sales and customer service calls and Zoom/MS Teams meetings. Voicegain AI models deliver high out-of-the-box accuracy - we match the performance of the big cloud providers like Google, Amazon and Microsoft. Why Voicegain You will get to work with folks who are experts in the field of AI and Voice. We are building a modern Voice AI platform that can dramatically alter the contact center of the future. Are you detail-oriented, organized, and passionate about delivering high-quality software releases? Join our fast-growing startup as a Product Release Manager and help us bring innovative solutions to life About the Role As a Product Release Manager , you will take ownership of planning, coordinating, and executing product releases. You’ll work closely with cross-functional teams to ensure smooth deployment processes and clear communication with both internal teams and external customers. What You’ll Do For our releases we use Jira , Git Lab , Google Cloud , and Kubernetes . Plan and Manage Releases : Develop and maintain release schedules. Coordinate with engineering, product, and QA teams to align on timelines and requirements. Understand Release Components : Analyze and understand the changes, components, and interdependencies involved in each release. Work with technical teams to identify potential risks or conflicts. Deliver Release Notes : Prepare clear, customer-friendly release notes that outline updates and features. Communicate release updates to internal stakeholders and external customers effectively. Collaborate Across Teams : Work closely with both front-end and back-end teams to manage dependencies. Ensure everyone is informed about release progress and any potential risks. Oversee Deployment : Manage CI/CD pipelines and deployments using Git Lab and Kubernetes in a Google Cloud environment. Monitor releases post-deployment and address any issues promptly. Process Improvement : Continuously refine release processes to improve efficiency, reliability, and scalability. What We’re Looking For Experience : At least 4 years in release management or a related role, preferably in a Saa S company. Technical Skills : Proficient with release environment built on Jira , Git Lab , Google Cloud , and Kubernetes . Familiarity with API-driven platforms, React-based front-end, Java+python back-end, speech recognition, LLMs is a plus. Analytical Skills : Strong ability to understand the changes, components, and their interdependencies within each release. Capable of assessing risks and identifying conflicts proactively. Soft Skills : Highly organized, detail-oriented, and skilled at managing priorities. Strong written and verbal communication skills, especially for customer-facing updates.

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