Staff site reliability engineer

4 days ago


Bangalore, India Pocket FM Full time

Job Description: SRE Staff Engineer Company: Pocket FM Position Overview: Pocket FM is seeking an experienced and dynamic SRE Staff Engineer to drive the reliability, scalability, and performance of our audio streaming systems. As a key leader in the engineering team, you will design robust infrastructure, ensure platform availability, and guide a team of SREs to uphold our commitment to delivering a seamless listening experience to millions of users. Key Responsibilities Leadership and Strategy Lead and mentor a team of SREs, fostering a culture of reliability and excellence. Define and implement SLOs, SLAs, and SLIs tailored to Pocket FM's business goals. Drive cross-functional initiatives to embed reliability across the engineering lifecycle. Infrastructure and Operations Architect and maintain highly scalable, secure, and fault-tolerant infrastructure for Pocket FM's audio streaming platform. Enhance CI/CD pipelines for efficient and reliable software delivery. Manage system capacity planning and optimize performance for peak user loads. Incident Management and Root Cause Analysis Lead incident resolution efforts, ensuring timely communication and minimal user impact. Conduct post-incident reviews, driving improvements to system reliability and operational processes. Automation and Monitoring Build and maintain automated tools to detect, monitor, and mitigate system anomalies. Develop advanced observability systems to provide actionable insights into platform health. Collaboration and Innovation Partner with development, product, and QA teams to incorporate reliability principles from design to deployment. Contribute to Pocket FM’s long-term engineering roadmap and reliability goals. Required Skills and Experience Education: Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. Experience: 6+ years of experience in software engineering, Dev Ops, or SRE roles. 3+ years of experience in a leadership or senior technical position, managing teams or projects. Technical Proficiency: Hands-on expertise with cloud platforms (AWS, GCP, Azure). Proficiency in containerization and orchestration tools (Docker, Kubernetes). Strong programming skills in Python, Go, or Java. Experience with monitoring and logging tools (Prometheus, Grafana, ELK, Datadog). Expertise in infrastructure-as-code tools (Terraform, Ansible, etc.). Soft Skills: Strong analytical and problem-solving skills. Excellent communication and team collaboration abilities. Thrives in a dynamic, fast-paced environment. Preferred Qualifications Certification in cloud platforms (e.g., AWS Solutions Architect, Google Cloud Dev Ops Engineer). Familiarity with ITIL or similar incident management frameworks. Experience managing large-scale distributed systems for consumer-facing applications. Why Join Pocket FM? Be a part of a rapidly growing, mission-driven team transforming audio entertainment. Work on cutting-edge technologies at scale, impacting millions of users worldwide. Enjoy competitive compensation, a collaborative work environment, and ample growth opportunities. If you’re passionate about reliability engineering and love solving complex challenges in a high-impact environment, Pocket FM is the place for you



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