International customer service

2 days ago

Gtb Nager, India Aimlay Pvt Ltd Full time

Lead Verification Specialist / Lead Verifier II LRD  Company: Aimlay Pvt. Ltd. ( Location: Rohini, Sector 10, Delhi  Employment Type: Full-Time  Timings : 9:30 PM to 6:30 AM Working Days : Monday to Saturday About Aimlay Pvt. Ltd.:  Aimlay is a premier educational counseling firm with over 15 years of experience, dedicated to  helping working professionals achieve their academic and career aspirations. We specialize in  providing tailored higher education guidance, Ph. D. research support, personality development  programs, and professional writing services. Our mission is to empower individuals with  accessible education, helping them unlock their full potential while balancing their professional  commitments.  Role Overview:  As a Lead Verification Specialist, you will play a crucial role in ensuring the accuracy and quality  of potential leads. You will be responsible for verifying customer information, qualifying leads,  and coordinating with the sales and counseling teams to enhance the efficiency of the  conversion process.  Key Responsibilities:  • Conduct outbound calls to potential customers using the provided data.  • Gather additional customer information and assess their interest in Aimlay’s products  and services.  • Verify and analyze incoming leads for accuracy and relevance.  • Ensure all lead data is accurate and aligned with company standards.  • Work closely with the Sales Team to allocate qualified leads to the appropriate  counselors.  • Maintain detailed records of interactions and update the database accordingly.  Required Skills & Qualifications:  • Excellent communication skills in English (both verbal and written).  • Strong attention to detail and ability to analyze lead quality effectively.  • Ability to handle a high volume of calls while maintaining professionalism.  • Good organizational skills and ability to collaborate with multiple teams.  • Education: Any Graduate.  Why Join Aimlay?  • Opportunity to work in a fast-growing education sector and contribute to career  transformations.  • Collaborative and supportive work environment.  • Growth opportunities within the company.  How to Apply?  Hitesh Munjal - HR Executive Email:   Contact: Join us and be a part of a team that is transforming education for working professionals 

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