Network Avaya

Role : Network Avaya - L3 Experience : 10 To 15 Years Locations : Chn/Hyd Keywords : Network Voice Avaya Must Have : Should have working experience on Avaya Aura & Session manager and System Manager, Teams and Bright pattern. · Strong knowledge on IP telephony solution including voice devices, voicemail, dial plan, dial peer, voice port connections, route pattern and route list. · Working knowledge on Teams and troubleshooting · Configuring T1/E1 on gateway, configuring translation pattern, route pattern, and configuring hunt/pickup groups etc. · Configuring Call handler and distribution list in Unity connection, Configuring IP phone, PBX, Teams phone. · Configuring VM, Speed dial, abbreviated dialing and bulk administration. · Troubleshooting call routing, DTMF issue, Analog Fax issue, CSS and Partition issue, call forwarding and VM forwarding issues. · Strong knowledge on SIP, H.323, MGCP, RTP & other IP trucking protocol. · Strong knowledge on Multimedia infrastructure, including video conference equipment · Good knowledge on Core call center applications, Call processing systems, Call routing systems (ACD), Call queuing and routings systems.