Assistant It Manager
3 days ago
Job Description – Assistant Manager (IT)
Position: Assistant Manager – IT
Location: Kolkata, West Bengal
Vacancies: 1
Experience: 8–10 years of relevant IT experience, preferably in the Tea Industry, with strong expertise in handling ERP systems.
Educational Qualification: Minimum B.Sc. in IT / MCA from a reputed institution (Distance learning or correspondence courses will not be considered).
Joining: Immediate joiners preferred
Key Responsibilities
- Implement and maintain ERP systems (preferably Grill5) across multiple locations, including head office and estates.
- Oversee both technical and administrative aspects of ERP management.
- Conduct training and orientation sessions for new technology users to enhance adoption and efficiency.
- Ensure reliable IT infrastructure, effective internet access, and smooth user experience across the organization.
- Provide timely troubleshooting, support, and repair services for IT equipment, networks, and user issues.
- Monitor online security and take preventive and corrective measures to safeguard systems and networks.
- Establish and maintain strong data storage, backup, and recovery processes to protect business information.
- Develop and maintain emergency plans to address system, power, or security failures.
- Manage IT support staff and coordinate with external vendors to deliver effective solutions.
- Track IT departmental budgets and monitor expenses related to equipment and staffing.
- Build and maintain vendor relationships for technology and component procurement.
- Provide IT support for implementation and management of business software on servers and cloud platforms.
Desired Skills & Competencies
- Strong knowledge of ERP systems implementation and maintenance.
- Expertise in IT infrastructure, network administration, and system security.
- Excellent problem-solving and troubleshooting skills.
- Ability to manage IT budgets and resources effectively.
- Strong vendor management and negotiation skills.
- Leadership ability to guide IT teams and support organizational objectives.
- Effective communication and training delivery skills.
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