Senior HR Operations Manager

Zyeta is an integrated workspace design and build services firm that specializes in delivering exceptional workspace interiors that leverage the latest thinking in design, workforce experience, and the environment. We transform raw space into award-winning, next-generation offices, data centres and more. We focus on large-scale and mid-size office design and build projects for a diverse international clientele that includes both global enterprises as well as early-stage companies, having successfully completed hundreds of projects across India. Role: Senior Manager HR Operations & Employee Experience At Zyeta, we believe employee experience and talent success go hand-in-hand. As a Senior Manager HR Operations & Employee Experience, you'll operate at the intersection of operational excellence, cultural stewardship, and people development. While your core focus will be on HR operations and employee experience, you'll also collaborate closely with the HRBP to align on workforce planning, talent movement, and development priorities — ensuring Zyeta remains a people and efficiency first and growth-oriented organization. Employee Engagement & Experience Design Spearhead the conceptualization, planning, and execution of Zyeta's flagship engagement initiatives—monthly connects, R&R programs, cultural milestones, and experiential campaigns—ensuring they are meaningful, inclusive, and aligned with business rhythms. Own the end-to-end design of the onboarding experience—from welcome kits and cultural rituals to integration journeys—crafting a seamless, emotionally resonant first impression that reflects Zyeta's values and voice. Act as the experience architect for large-format events (townhalls, offsites, festive celebrations), driving everything from theme ideation, storytelling, and stakeholder engagement to detailed program flow, vendor management, and live execution. Maintain an innovation mindset—refreshing engagement formats, curating new experiences, and staying ahead of workplace culture trends to elevate internal brand perception and team morale. Collaborate cross-functionally with Business, Admin, and Design teams to ensure experience design is cohesive, immersive, and flawlessly delivered—every time. HR Operations & Lifecycle Management Ensure data integrity and process alignment across payroll, Zoho People, leave & attendance, and asset tracking. Lead probation tracking and closure processes, with timely feedback and coordination with people managers. Oversee insurance onboarding, claims support, and policy communication. Talent Management Support (in partnership with HRBP) Collaborate with the HRBP - Talent Management to: Align on key development priorities surfaced via performance discussions or manager feedback. Roll out succession planning frameworks and support data collation and analysis. Act as a bridge between operational HR and strategic talent interventions, ensuring no gap in the employee experience. Act as the day-to-day HR partner for allocated departments—providing operational support, conflict resolution, and policy interpretation. Manage vendor onboarding and SLA adherence for HR-related services (gifting, travel, events, etc.). Identify and implement continuous improvements in HR processes for better efficiency and experience. Bring automation, digitization, and simplification ideas to HR processes in line with evolving needs. Lead or co-lead internal HR development workshops, including onboarding refreshers, tools training, or peer knowledge sessions. Payroll/HRMS Input Accuracy Probation Closure Rate Business Travel Execution Turnaround Vendor Management SLA Compliance Talent Movement Support Timeliness Cross-HRBP Alignment & Delivery Feedback A mature HR professional with 5+ years of experience in HR operations, engagement, or generalist roles. Collaborative by nature, with experience partnering across HR verticals (especially talent or L&D). Experienced in tools like Zoho People, MS Suite, and comfortable working across digital HR platforms. Process-driven, people-sensitive, and committed to delivering scalable yet human-centered HR solutions. Engaging work culture; Innovative work environment where you can enjoy your work that encourages you to bring your creativity to all aspects of the business. Opportunity to grow, learn and inspire Actual job descriptions may vary depending on the specific clients, and project requirements. Join our team and be part of our commitment to delivering exceptional design and build projects while managing costs effectively.