Advisor Services Administrator

1 day ago


Cochin, Kerala, India Electro The Premium Car Expert Full time
Company Description Electro – The Car Diagnose Experte is Kerala's leading German premium car workshop, specializing in diagnostics, repairs, and servicing of luxury vehicles like BMW, Mercedes, Porsche, and Mini Cooper. We are expanding our team to provide world-class service to our clients.

We are looking for a customer-focused Service Advisor to be the key point of contact between our customers and the workshop team. The ideal candidate will have excellent communication skills, a passion for cars, and strong organizational ability to manage service schedules, customer follow-ups, and service documentation.

Greet customers and understand their vehicle service needs

# Provide accurate service estimates and timelines

# Coordinate between customers and technical team to ensure smooth service delivery

# Follow up with customers on service progress and post-service satisfaction

# Maintain accurate service records and manage appointments

# Promote additional services and genuine spare parts when appropriate

Minimum 2+ years experience in automotive service advisory role or customer service in automotive industry

Good understanding of German premium car brands (BMW, Mercedes, Porsche, Mini Cooper preferred)

Passion for automobiles and eagerness to learn

Work in a professional, growth-oriented environment

Opportunity to engage with premium automotive clients

Competitive salary and career growth potential

#
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