Client Services Business Analyst
4 days ago
These positions provide the opportunity to liaise with industry leaders and become a leading authority within your areas of expertise, advising leading IT services vendors on their offerings, strategic development and operational transformation journey, and providing market intelligence to major enterprises and multinationals.
The production of detailed IT services market analyses
The production of very detailed market analyses and profiles of IT Services providers
Interviewing senior personnel within major IT service providers
Writing profiles and market analyses
Assisting vendor firms in their strategic development and operational transformation needs, and providing executive feedback on vendor positioning
Tracking vendor news and announcements (including financials, M&A, contract wins, new offerings)
Developing social media presence and propagating NelsonHall research and insights
Please note this role involves analyzing the IT services market on behalf of IT services companies and their clients. It is not a business analyst role within IT or a solution architect role.
Keenness to learn and absorb relevant IT services domain knowledge is critical, as is a liking for MBA-style projects and intellectual curiosity. Plus, a desire to become one of the leading subject matter experts on the market for next generation approaches to IT services, including operational transformation.
Deep experience in the IT services industry, especially operational transformation, possibly in strategic marketing/product management roles and bid support
- Experience in strategic sourcing of IT services for a major enterprise
- MBAs with a desire to become an IT services domain expert and advise senior executives
- Strong communication skills to facilitate building relationships across the market and managing discussions regarding vendor capability
- Knowledge of the IT services market gained, for example, in a bid support role
MBA qualifications are valued, but existing domain experience and enthusiasm are of greater importance.
NelsonHall is a global market analysis firm providing services to accelerate our clients' digital and operational transformation through the provision of research-led insight & thought leadership.
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