ICT Senior Network Engineer

About Us: Marriott International Inc. , headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 9,000 properties and over 30 leading brands in more than 140 countries and territories.

From such humble beginnings to becoming the world's largest hotel company, Marriott International has never stopped searching for inventive ways to serve its customers, provide opportunities for its associates, and grow their business. At Marriott Tech Accelerator, we are a team of passionate engineering minds dedicated to creating and building cutting-edge solutions that streamline operations and elevate guest experiences.

Role Title: Senior Network Engineer II – Observability

The Network Reliability Engineering (NRE) Observability Engineer is the subject matter expert in designing and implementing the Network monitoring strategy and platforms for the next-gen operations for all Marriott International (MI) networks including the Property Networks, Datacenter/Cloud Networks, and Corporate Networks. This role will work closely and collaboratively with a matrix team of expert network architects and engineers to drive adoption of SRE practices and operating models across all network product towers, and around globe. As the Senior Network Observability Engineer, the candidate brings focus on proactive monitoring, leveraging telemetry data to detect anomalies, identify potential issues before they impact users, and enable faster incident response. Reporting to senior leadership, the engineer will be responsible to articulate and effectively execute a vision to address increasing complexity and scale of modern IT systems and overcome traditional monitoring approaches limitations. The successful candidate will be expected to bridge the gap by implementing telemetry strategies and advanced monitoring techniques to understand system behavior at granular level. This role is accountable for establishing technical level relationships and partnering with all business disciplines, other MI teams, outsourcing vendors, and external suppliers to define and implement the Network NRE observability roadmap, building and enforcing the standards defined in it.

Promotes the documenting of project progress accurately.

Provides input and assistance to other teams regarding projects.

Provides technical expertise and support to people inside and outside of the department.

Uses computers and computer systems (including hardware and software) to enter data and/ or process information.

Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.

Skill and Experience:

~6+ years' experience in collecting, processing, and monitoring telemetry data with a focus on analyzing, troubleshooting, and driving continuous improvements in mission critical networks.

~6+ years' experience with network and application monitoring tools related products

~ Experience in installing, configuring, and troubleshooting of network and application monitoring tools (Selector AI/Solarwinds /Spectrum, BigPanda,NetScout, Thousand Eyes and AI/ML based network performance monitoring tools or other similar tools)

~ Configure and fine-tune data collectors, probes, and agents to capture multi-dimensional network telemetry (SNMP, NetFlow, sFlow, IPFIX, packet capture, telemetry streaming protocols such as gRPC/gNMI, IP SLA, etc.)

~ Must possess expertise in administration of devices and policies in Network Tools.

~ Knowledge and experience in wireshark/tcpdump/nmap and related analysis techniques

~ Knowledge and experience in NetFlow related configuration practices

~ Experience in developing, documenting, and managing the requirements gathering process and provide detailed design and implementation plan to support the requirements throughout the project life cycle

~ Field experience and knowledge of foundational data networking and IP technologies including (ARP, TCP/IP, UDP, DHCP, DNS, NAT and others)

~ Experience in Agile methodologies, daily stand-up meetings, sprint planning sessions and user story preparations

~ Experience with common routing and switching platforms (Cisco, Juniper, HP/Aruba etc.)

~ Demonstrated experience in delivering written documents detailing network solutions and diagrams

~ Experience with one or more Cloud Computing platforms (e.g. Amazon AWS, Microsoft Azure, Google Compute Engine)

MS, PhD) in Computer Science or other technical discipline or MBA, preferably with a focus on technology

Experience with managing monitoring tools in a hospitality industry a plus

Experience in leveraging public APIs for developing automation scripts

Experience in researching emerging technologies and trends, standards, and products and synthesizing into clear technology roadmaps and strategies

Strong knowledge of emerging tools, applications, and systems for attaining best-in-class network observability across the enterprise

Excellent understanding of change management, testing requirements and techniques, to ensure high availability and business readiness of platforms

Proven track record of driving transformation in network technologies, tools, and processes through a data driven continuous improvement methodology

Demonstrated experience in improving reliability, performance, and agility of complex enterprise networks

Strong understanding of network infrastructure automation, instrumentation, and monitoring platforms and the emerging technologies in this area

Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams

Strong understanding of network infrastructure automation, instrumentation, and monitoring platforms and the emerging technologies in this area

Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams.

Graduate degree in an engineering or computer science discipline and/or equivalent experience/certification

Hybrid

Being part of Marriott Tech Accelerator means being part of a proud history and a thriving culture.

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