myGwork | Partner Operations Manager, Amazon Prime Video
2 days ago
DESCRIPTION:
The Prime Video Partner Operations Management (POM) team is looking for a customer obsessed, driven, and creative individual to join our team. POM is responsible for driving a world-class partner experience through enabling Partners to deliver assets of all varieties on-time, in full and at the PV quality bar.
As a Partner Operations Manager you will manage the operational performance of our third-party studios, content distributors and fulfillment vendors (collectively "partners"). You will drive long-term, strategic operational partnerships with our partners across the globe. In this role you will be accountable for timely and cost effective delivery of source materials from our partners. In addition, you will identify and drive delivery improvements through the use of reporting, data analysis, positive relationship building and innovative workflow enhancements. The ability to develop, own, and report on key performance metrics is a critical.
Key job responsibilities
This role will work with executive-level leadership within the streaming community, as well as cross-functional projects with internal and external stakeholders. Internal teams include content acquisition, vendor management, marketing, engineering, content processing, legal, finance, and accounting teams. External teams vary based on partner and may include marketing, rights management, IT, engineering, Localization, Compliance, and digital fulfillment operations teams.
In addition to account management, the Partner Operations Manager will own industry-leading content launches and expansion initiatives into new markets and business lines, and will conduct analysis to identify opportunities for process improvement and cost reduction. In essence, Partner Operations Managers act as the general manager and own a partner's operational experience on Amazon.
A day in the life
- Drive innovation in delivery and publishing capabilities by influencing and external partners and internal stakeholders. Advocate on behalf of partners and internal business stakeholders to ensure Prime Video systems provide a best-in-class user experience, making Prime Video the preferred global platform for content providers
- Define the digital supply chain road map, eliminate redundant process, gain alignment across multiple key stakeholders, and execute on goals.
- Design workflow strategies for accelerated content delivery in multiple languages, formats, and platforms, while simplifying and eliminating redundant practices.
- Distill insights on partner capabilities to advise and enhance business strategies such as new content and market launches.
- Write quarterly business reviews (and monthly business reviews) that are reviewed at leadership level.
- Contribute to or drive strategic initiatives and author documents independently.
- Manage complex escalations that may span across multiple business units, with active participation in meetings with Global teams during early/late IST hours.
About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.
BASIC QUALIFICATIONS:
- 5+ years of demonstrated results as an Account or Vendor Manager in a technical, e-commerce, or media-related environment.
- Bachelor's degree or equivalent qualification.
- Technical ability, familiarity with industry digital delivery standards, specifications, and delivery formats with the capacity to acquire new technology concepts quickly.
- Experience managing process updates across cross-functional teams and coordinating release schedules.
- Excellent verbal and written communication skills.
- Ability to work well across diverse groups, and influence and get things done
PREFERRED QUALIFICATIONS:
- A background in consulting, MBA, or advanced degree in a related field preferred.
- Experience delivering programs of medium to high complexity.
- Ability to understand customers and their behavior in order to drive new feature development.
- Knowledge and familiarity with DAM (digital asset management) systems and familiar with digital video file formats including but not limited to the following: digital master files, Mezz (Mezzanine) files, and compressed deliverables.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon. In is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Prime Partnerships business as a Business Operations Specialist....
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles,...
-
myGwork | Software Development Engr
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Prime Video Global Scaled Services (GSS) is seeking for an Account Delivery Manager responsible for the maintaining a healthy relationship with stakeholders,...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles,...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Prime Video is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Prime is a program that provides millions of members with unlimited one-day delivery, unlimited streaming of video and music, secure online photo storage,...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Prime Video brings together the world's best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions...
-
myGwork | Manager, Software Development
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Prime Video brings together the world's best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Advertising is a strategic bet for Amazon and is one of the fastest growing business units within Amazon India. This role is a part of 'GCS- Growth Customer Sales'...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Digital Acceleration org in Amazon is looking for a talented and enthusiastic Software Development Manager to build world-class Digital Post Purchase Platform for...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Credit and Lending business at Amazon Pay serves 1cr+ happy customers through the Amazon Pay Credit card and Amazon Pay Later programs. The Amazon Pay Credit card is...
-
myGwork | Senior Data Engineer
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Marketing team is working on a platform that will provide real time insights of traffic, sales, deals, engagement and is looking for rock start data engineer...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Digital Acceleration org owns the e-commerce foundation for digital content, subscriptions and bundles on Amazon. The shared services org within Digital...
-
myGwork | Software Dev Engineer
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is looking for a talented and enthusiastic Software Development Engineer to join the Digital Post Purchase Platform team. The Digital Post Purchase Platform...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:This position involves developing advanced ML/DL models that continually improve Prime Video's Content Adaptive Encoding (CAE) practices for Video-on-demand (VoD)...
-
myGwork | Sales Specialist, Amazon
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are looking for seasoned sales specialists, responsible for the identification, onboarding, and growth of small to large seller accounts on the Amazon.in...
