IDFC FIRST Bank | Cluster Lead
1 day ago
Role/ Job Title: Cluster Lead - First Select/ First Wealth
Function/ Department: Retail Liabilities
Job Purpose:
Managing Elite Bankers to deliver business and channel objectives.
Roles & Responsibilities:
- Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring and reviewing Elite Banker Performance and mentoring individuals for effective tele-calling for achievement of the defined goals. Also responsible to ensure adherence with tele-calling guidelines as per regulatory industry norms.
- Ensuring the Elite Banker Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team.
- Enhancing engagement with HNI customers through client meetings and/or joint calls with Elite Bankers, support functions in peer group and quality NTB Acquisitions.
- Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch.
- Responsible to drive Privilege program onboarding, Cross Sell in the Elite Banker Portfolio and to enhance Product Per Client ratios in the managed book.
- Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns and client outreach programs assigned to the Elite Banker.
Secondary Responsibilities:
- Incumbent is responsible to ensure that Elite Banker's provide best customer service to their portfolio customers and ensure all processes are followed as laid down within the bank’s audit and compliance framework.
- Envisage data driven sales plans for existing liability product customers of the zone to improve portfolio quality and account usage.
- Ensure all sales activity is recorded as per the organizational process and all sales and service processes are adhered to by self and zonal team.
Managerial & Leadership Responsibilities:
- Lead the IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight.
- Attract and retain best-in-class talent for Elite Banker's in the zone, attrition control.
- Monitor and achieve key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.
- Champion the use of data analytics to power up marketing propositions for liability customers Key Success Metrics
Education & Qualification:
Graduation: Any Graduate
Post Graduation: MBA / PGDM
Experience: 7-10 years of relevant experience
-
IDFC FIRST Bank | Cluster Lead
1 day ago
india IDFC FIRST Bank Full timeRole/ Job Title: Cluster Lead - First Select/ First Wealth Function/ Department: Retail Liabilities Job Purpose:Managing Elite Bankers to deliver business and channel objectives. Roles & Responsibilities:Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring and reviewing Elite Banker Performance and mentoring individuals...
-
IDFC FIRST Bank | Cluster Lead
1 day ago
india IDFC FIRST Bank Full timeRole/ Job Title: Cluster Lead - First Select/ First Wealth Function/ Department: Retail Liabilities Job Purpose: Managing Elite Bankers to deliver business and channel objectives. Roles & Responsibilities: Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring and reviewing Elite Banker Performance and mentoring...
-
india IDFC FIRST Bank Full timeJob Title: Senior Operational Risk AnalystFunction / Department: Enterprise Risk ManagementJob Purpose: The role entails leading the operational risk management activities at the enterprise level. It will be responsible for designing/redesigning strategies to ensure effective coverage of operational risk and that the asset portfolio is in line with desired...
-
india IDFC FIRST Bank Full timeJob Title: Senior Operational Risk Analyst Function / Department: Enterprise Risk Management Job Purpose: The role entails leading the operational risk management activities at the enterprise level. It will be responsible for designing/redesigning strategies to ensure effective coverage of operational risk and that the asset portfolio is in line with...
-
IDFC FIRST Bank | UX Motion Designer | india
1 week ago
india IDFC FIRST Bank Full timeRole/Job Title : UX Motion Designer Function/Department: Digital Platform Place of Work : BKC Mumbai Job Purpose: Most products do not delight us because we consider them ‘done’ once they become easy to use (convenient). The best products push through and bring meaning and delight. Motion brings pleasure to design. It’s the invisible thread that...
-
IDFC FIRST Bank | UX Motion Designer | india
2 weeks ago
india IDFC FIRST Bank Full timeRole/Job Title: UX Motion DesignerFunction/Department: Digital PlatformPlace of Work: BKC MumbaiJob Purpose: Most products do not delight us because we consider them ‘done’ once they become easy to use (convenient). The best products push through and bring meaning and delight.Motion brings pleasure to design. It’s the invisible thread that weaves...
-
IDFC FIRST Bank | Relationship Manager
1 day ago
india IDFC FIRST Bank Full timeJob Title - Relationship Manager - First WealthPlace of work - BengaluruBusiness Unit - Retail Banking Function - Branch BankingJob Purpose - The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross...
-
IDFC FIRST Bank | Relationship Manager
1 day ago
india IDFC FIRST Bank Full timeJob Title - Relationship Manager - First Wealth Place of work - Bengaluru Business Unit - Retail Banking Function - Branch Banking Job Purpose - The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer...
-
IDFC FIRST Bank | Relationship Manager
1 day ago
india IDFC FIRST Bank Full timeJob Title - Relationship Manager - First Wealth Place of work - Bengaluru Business Unit - Retail Banking Function - Branch Banking Job Purpose - The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer...
-
Private Banker-first Private
6 months ago
India IDFC FIRST Bank Full time**Role/Job Title**: Private Banker - First Private **Business**: Retail Banking **Function/ Department**: Retail Liabilities **Place of work**: Pan India **Roles & Responsibilities**: 'Nurture and manage end to end customer relationship by fulfilling all their banking needs through wealth solutions provided by IDFC FIRST Bank Provide a seamless banking...
-
Private Banker-first Private
3 months ago
India IDFC FIRST Bank Full time**Role/Job Title**: Private Banker - First Private **Function/Department**: Private Banking Group (Retail Liabilities) **Job Purpose**: This role is instrumental in acquisition of HNI & UHNI clients and building the relationship with the bank. They have to sell Investment & Insurance & other bank products to Private Banking clients to generate fee...
-
Enterprise Relationship Manager
23 hours ago
India IDFC FIRST Bank Full timeAbout IDFC FIRST BankIDFC FIRST Bank is a leading retail bank in India, providing a wide range of financial services to its customers.
-
Private Banker-first Private
6 months ago
India IDFC FIRST Bank Full time**Role/Job Title**: Private Banker - First Private **Business**: Retail Banking **Function/ Department**: Retail Liabilities **Place of work**: South **Roles & Responsibilities**: 'Nurture and manage end to end customer relationship by fulfilling all their banking needs through wealth solutions provided by IDFC FIRST Bank Provide a seamless banking...
-
india IDFC BANK LIMITED Full timeCompany DescriptionIDFC FIRST BANK LIMITED provides various financial services to its clients and is committed to delivering high-quality solutions to meet their needs.Role DescriptionThis is a full-time on-site role for a Territory Sales Manager Loans at IDFC FIRST BANK LIMITED in Malda. The Territory Sales Manager will be responsible for managing sales...
-
india IDFC BANK LIMITED Full timeCompany DescriptionIDFC FIRST BANK LIMITED provides various financial services to its clients and is committed to delivering high-quality solutions to meet their needs.Role DescriptionThis is a full-time on-site role for a Territory Sales Manager Loans at IDFC FIRST BANK LIMITED in Malda. The Territory Sales Manager will be responsible for managing sales...
-
india IDFC BANK LIMITED Full timeCompany Description IDFC FIRST BANK LIMITED provides various financial services to its clients and is committed to delivering high-quality solutions to meet their needs. Role DescriptionThis is a full-time on-site role for a Territory Sales Manager Loans at IDFC FIRST BANK LIMITED in Malda. The Territory Sales Manager will be responsible for managing sales...
-
india IDFC FIRST Bank Full timeFunction/ Department: Branch Relationship Manager Job Purpose:The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk-in...
-
india IDFC FIRST Bank Full timeJob Title: Operational Risk AnalystFunction/ Department: Enterprise Risk ManagementJob Purpose:The role entails leading the operational risk management activities at the enterprise level. It will be responsible for designing/redesigning strategies to ensure effective coverage of operational risk and that the asset portfolio is in line with desired risk...
-
IDFC FIRST Bank | Trade
2 weeks ago
india IDFC FIRST Bank Full timeRole/Job Title - Trade and Fx CounsellorPlace of work - MumbaiBusiness - Retail BankingFunction/ Department - Branch BankingJob Purpose The role entails acting as a single point of contact for all trade related (forex, cross border, domestic etc.) products for the region/branches assigned to. The role bearer would be responsible for acquiring and driving the...
-
india IDFC FIRST Bank Full timeJob Title: Operational Risk Analyst Function/ Department: Enterprise Risk Management Job Purpose: The role entails leading the operational risk management activities at the enterprise level. It will be responsible for designing/redesigning strategies to ensure effective coverage of operational risk and that the asset portfolio is in line with desired risk...
