WhizCo | Creative Tech and Influencer Marketing | Client Servicing Executive | delhi
5 hours ago
Candidates with agency experience will be preferred
Mandatory 1 year of working experience.
Excellent communication skills.
Company Description
At WhizCo, we specialize in Influencer Marketing, experiential marketing, AR, VR, MR, and CGI to create immersive brand experiences. We collaborate with diverse clients, from startups to established brands, to enhance visibility and engagement. Our team is passionate about creativity, innovation, and collaboration. Our esteemed clients include Tata, Reliance, Swiggy, Amazon etc.
Job Summary
We are seeking a dynamic and detail-oriented Client Servicing Executive to join our creative tech and influencer marketing agency. The ideal candidate will excel in managing client relationships while supporting operational activities. You will play a crucial role in ensuring client satisfaction and smooth project execution.
Key Responsibilities
Client Relationship Management:
- Serve as the primary point of contact for clients, addressing inquiries and concerns promptly.
- Build and maintain strong relationships with clients to ensure long-term partnerships.
- Understand client needs and provide tailored solutions that align with their goals.
Project Coordination:
- Collaborate with internal teams (creative, tech, and influencer marketing) to ensure project deliverables meet client expectations.
- Assist in project planning, timeline management, and resource allocation.
- Monitor project progress and provide regular updates to clients.
Operational Support:
- Assist in the development and implementation of operational processes to enhance efficiency.
- Help manage budgets, timelines, and deliverables for client projects.
- Coordinate meetings and maintain documentation related to client projects and feedback.
Reporting and Analysis:
- Prepare reports on client feedback, project performance, and operational metrics.
- Analyze data to identify trends and areas for improvement in client servicing and operations.
Collaboration and Communication:
- Facilitate effective communication between clients and internal teams.
- Participate in team meetings to discuss project status and client feedback.
- Contribute to a positive team culture through collaboration and support.
Qualifications
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- 1-3 years of experience in client servicing, account management, or a similar role, preferably in a creative or tech environment.
- Strong understanding of influencer marketing and digital trends.
- Excellent verbal and written communication skills.
- Proficient in project management tools and Microsoft Office Suite.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- A proactive attitude and a problem-solving mindset.
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