AR Caller

1 week ago


Ahmedabad, India Smart Lion Private Limited Full time

Job Role: AR Caller

Location: Ahmedabad, Gujarat

Industry: US Healthcare

Experience: 1-3 Years relevant experience with AR calling and RCM process from US Healthcare Industry

Shift: 6.30 PM – 4.00 AM (US Shift)

Key Responsibilities:

  • Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
  • Manage A/R accounts by ensuring accurate and timely follow-up.
  • Should be able to convince the claims company (payers) for payment of their outstanding claims.
  • Understand the client requirements and specifications of the project.
  • Handling patients' billing queries and updating their account information.
  • To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
  • Post cash and write off the contractual adjustments accordingly while working on the accounts.
  • Ensure that the deliverable to the client adheres to the quality standards.
  • Must be spontaneous and have a high energy level.
  • A brief understanding of the entire Medical Billing Cycle.
  • Must be willing to work in Night Shifts.
  • Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
  • Reacts positively to change and performs other duties as assigned.

Desired Candidate Profile:

  • Must have a High School Diploma or GED.
  • Ready to work from the office.
  • Immediate joiners Preferred.
  • Should be willing to work in US Shift.
  • Experience as an AR Caller in Healthcare Revenue Cycle Management process.
  • Strong written and verbal communication skills.
  • Good computer skills including Microsoft Office suite.
  • Ability to prioritize and manage work queue.
  • Ability to work independently as well as in a team environment.
  • Strong analytical and problem-solving skills.
  • Good typing skills with a speed of min 30-35 words /min.

To apply get in touch with team on 7778009177


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