Quality Assurance Specialist
7 days ago
THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.We are looking for a detail-oriented Manual QA Tester to join our team. The ideal candidate will have a strong foundation in manual testing and a basic understanding of contact center platforms, Service Cloud Voice, and telephony systems. You will be responsible for validating end-to-end workflows, ensuring software quality, and helping the team deliver a stable and user-friendly experience for customer service agents.Minimum Qualifications:5+ years of experience in manual software testingHands-on experience writing and executing test cases, test plans, and bug reportsFamiliarity with Salesforce ecosystem and UIExposure to Service Cloud or Service Cloud Voice features is a plusUnderstanding of call center environments, such as agent workflows or telephony handlingKnowledge of software development lifecycle (SDLC) and testing lifecycle (STLC)Experience with issue tracking tools like JIRA or equivalent Nice to HaveExposure to Amazon Connect, Twilio, or other CTI platformsFamiliarity with Salesforce omni-channel, case routing, or voice interactionsExperience working in an Agile/Scrum environmentKnowledge of test automation basics (though this is a manual testing role)Responsibilities:Design, write, and execute manual test cases for web-based and Salesforce applicationsValidate Service Cloud Voice workflows, softphone functionality, and customer service call flowsTest integrations between Salesforce and telephony platforms like Amazon Connect or similarPerform functional, UI, regression, and smoke testing • Identify, report, and track bugs using tools like JIRA.Collaborate with developers, business analysts, and product owners to understand requirementsParticipate in daily stand-ups, sprint planning, and other Agile ceremoniesProvide support for UAT and post-deployment testingOur large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.
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Quality Assurance Specialist
4 weeks ago
Delhi, Delhi, India Resecurity Full timeCompany DescriptionResecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally. Role DescriptionThis is a full-time hybrid role for a Quality Assurance Specialist at...
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Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally. Role Description This is a full-time hybrid role for a Quality Assurance Specialist at...
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Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally. Role Description This is a full-time hybrid role for a Quality Assurance Specialist at...
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Quality Assurance Specialist
1 week ago
New Delhi, India Resecurity Full timeCompany DescriptionResecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally.Role DescriptionThis is a full-time hybrid role for a Quality Assurance Specialist at...
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Quality assurance specialist
4 days ago
New Delhi, India Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally. Role Description This is a full-time hybrid role for a Quality Assurance Specialist at...
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Quality assurance specialist
1 week ago
New Delhi, India Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally. Role Description This is a full-time hybrid role for a Quality Assurance...
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Quality Assurance Specialist
7 days ago
New Delhi, India Resecurity Full timeCompany DescriptionResecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally.Role DescriptionThis is a full-time hybrid role for a Quality Assurance Specialist at...
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Quality Assurance Specialist
2 weeks ago
New Delhi, India Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally. Role Description This is a full-time hybrid role for a Quality Assurance Specialist at...
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Quality Assurance Specialist
2 weeks ago
New Delhi, India Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally. Role Description This is a full-time hybrid role for a Quality Assurance Specialist at...
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Quality Assurance Specialist
2 weeks ago
New Delhi, India Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally. Role Description This is a full-time hybrid role for a Quality Assurance Specialist at...
