Application support engineer

4 days ago


Bengaluru, India Luxoft Full time
Project Description:
Exciting opportunity to join a major Australian Bank in an Applicaiton Support Engineering role. Modern, cloud-based and looking for the right person to streamline and troubleshoot critical business processes.
Responsibilities:
Troubleshoot file transfer failures and process failed files before agreed cutoff time.
Maintain documentation of production issues, production run- books and assist in documenting operational best practices.
Handle Conference Bridge during critical production downtime (P1 and P2 incidents)
Mandatory Skills Description:
4-6 years’ experience
Hands on experience of Power Shell scripting, XCOM, SFTP, Job scheduling,
Knowledge of Networking concept.
Knowledge of Azure cloud concept.
Troubleshoot file transfer failures and process failed files before agreed cut-off time.
Maintain documentation of production issues, production run- books and assist in documenting operational best practices.
Knowledge of SQL database.
Handle Conference Bridge during critical production downtime (P1 and P2 incidents)
Excellent communication skill (verbal, written), proactive, willing to learn and work independently.
Nice-to-Have Skills Description:
Good to have knowledge of Unicenter tool, Revsoft or any scheduling tool
Good to have knowledge of Shell scripting
Banking Domain application support knowledge
Strong ITIL Process knowledge.
Ability to prioritize and perform multiple tasks
Good team player, willingness to support in shifts and weekends if required.

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