Field Collection Executive

2 weeks ago


Uttar Pradesh, India Turno Full time

Key Responsibilities:

  • Conduct field visits to customers' locations to recover outstanding debts.
  • Negotiate payment plans and settlements with customers.
  • Update customer records and collection status in the system.
  • Identify and escalate potential disputes or issues to the Collection Manager.
  • Meet monthly collection targets and performance metrics.
  • Maintain accurate records of customer interactions and collection activities.
  • Collaborate with internal teams to resolve customer issues.
  • Provide feedback to the Collection Manager on customer concerns and suggestions.

Requirements:

  • Bachelor's degree.
  • 3+ years of field experience in Auto Loan/Vehicle Loan/Commercial Loan Collections
  • Experience in field collections or debt recovery preferred.
  • Excellent communication and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Proficient in MS Office (Word, Excel, Outlook).

Work Locations:

Lucknow, Mathura, Kanpur, Noida, Faridabad, Indore and Bangalore



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