System engineer

System Engineer (Projects) (Genetec / Milestone Experience) Location: Ahmedabad Experience: 2–4 Years Qualification: Diploma / B. E. in Electronics, Electrical, EC, EEE, or a related field About us e Sec Security Consultants Pvt. Ltd., a leading system integrator specializing in the supply, installation, testing, commissioning, and maintenance of IP-based surveillance systems (CCTV), access control solutions, intrusion detection systems, AI/ML solutions, and other advanced security solutions under the ICT digitization framework. e Sec has successfully executed many projects nationwide, including Safe/ Smart City initiatives and various large-scale government and enterprise projects. Our portfolio spans a wide range of sectors, including airports, corporate offices, renewable energy, power and transmission, ports, manufacturing, educational institutions, and many more. Role Overview We are seeking a System Engineer (Projects) with strong hands-on experience in Genetec/ Milestone VMS to join our projects team. The role involves delivering on-site execution, planning, commissioning, and testing for Video Surveillance, Access Control Systems, and other ELV projects within the delivery timeframe. Key Responsibilities Gain a detailed understanding of solutions offered to clients from the internal team and prepare all prerequisites for project execution. Conduct pre-execution site surveys to assess implementation requirements. Handle installation, commissioning, and testing of Safety & Security Solutions, including IP Video Surveillance, Access Control Systems, Fire Systems, Public Address (PA) Systems, using the Genetec platform. Coordinate with OEMs and internal teams to manage escalations and resolve complex issues during implementation. Maintain effective communication with clients to ensure smooth operations and foster strong customer relationships. Manage vendors engaged in project implementation, ensuring adherence to timelines and quality standards. Prepare and maintain comprehensive project documentation, including handover reports, installation reports, project completion certificates, MIR, TDS, project trackers, and other relevant records. Genetec case log management, RMA for Genetec hardware, troubleshooting based on tickets raised, maintenance activity reports preparation, RCA preparation and submission, handling external escalations related to support, etc. Required Skills & Competencies Active Networking Should have installation and configuration knowledge of Switches, Routers, Firewalls, Wireless AP, etc. Passive Networking Should have commissioning knowledge of Structured Cabling (Fiber, Copper, Power) and Accessories Should have the commissioning knowledge of Rack, Control Panels, Junction Boxes, etc. Should have knowledge of the selection of accessories like Pole and Mounting Bracket for Cameras, ACS Readers, FAS, PA, and other ELV Products Solutions You should have hands-on installation, commissioning, and testing experience with IP Cameras (Field of View, Recording Parameters, etc.), Access Control Systems (Including Readers, Locks, BGU, Door Sensors, Exit Switch) Fire Alarm Systems (Including Smoke Detector, Heat Detector, Hooter, etc.), PA Systems, Intrusion panels (Including Motion Detector, Contact Sensor, Seismic Sensor, etc.), and other ELV Products Should have Installation, commissioning, and testing experience in Physical Security equipment like Boom barriers, Pedestrian Barriers (Flap, Tripods, etc.) Should have Installation, Testing, and Commissioning experience with Video Management Software like Genetec , Milestone, Nuuo, Avigilon, etc. Should have configuration knowledge of Server, workstation, display, and storage devices (RAID configuration, Volume Creation, LUN Assignment) Documentation Knowledge You should be able to generate documentation and reports related to project execution, inventory details, etc. Functional knowledge of project completion and handover documents. Should have hands-on experience with project management tools like Microsoft Planner, Asana, ZOHO Projects, ERP/ SAP, etc. Hands-on experience with Genetec Security Centre would be highly preferred Willingness to travel to various customer sites as per project/ service requirements.