Customer Success Associate
1 week ago
Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels.
Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this # ;)
E-commerce AI start-up BiteSpeed raises $3.To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).
Your core job is to own our customer relationships , make them successful and fans of BiteSpeed.
~ Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
You care about delivering a service experience that parallels a Michelin star Italian restaurant.
~ You genuinely like helping people and making them successful.
~ You are an engineering graduate and have 1+ years of work experience in B2B customer success .
~ Personal Transformation
Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.
~ Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).
~ Cult Fitness Membership - All work and no play makes jack a dull boy. If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks
For any queries feel free to write to
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