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Lead Project Manager
1 week ago
Dear Applicant,
We at Computacenter have few opportunities for Lead Test Manager for Bangalore location.
If this opportunity interests you, please share your updated resume to
Role: Lead Test Manager
Experience: 14+ years
Location: Bangalore
Key Responsibilities:
• Test Management (throughout the whole lifecycle)
• Be conversant with and adhere to our methodology (the T & T Framework) for delivering high quality service outcomes of Transition/Transformation projects.
• In Pre-Sales, review pre-sales requirements, create cost model and support a response.
• Create and/or maintain the Test Management Plan; being fluent in the use of suitable tools like Microsoft Project.
• Run Test Management Initiation Workshops to ensure that the project stakeholders understand and accept key information about the approach to the Test Management part of the project and their associated responsibilities.
• Manage the planned test activities in line with Project Plan.
• Create the required test documentation which defines the approach, i.e. different test phases involved in the project and ensure all relevant documents and logs are stored on the appropriate site (Quantum) and are up to date.
• Manage/enable the identified project resources who are directly or indirectly involved in Testing phase of the project.
• Regularly update all stakeholders and your team on progress against plan, by use of project Highlight or Checkpoint reports and participate in reviews with customers and the project team, as required.
• Manage escalations using the appropriate channels and fully communicate with all stakeholders.
• Identify key lessons learned from delivered projects, share these with the relevant stakeholders and more widely in CC, and apply these to future projects.
• Ensure Computacenter Test Checkpoints and governance per engagement are successfully followed and achieved
• Ensure No critical severity defects in Service Readiness Testing
• Ensure The actual duration of test management activities is within forecast
• Ensure The commercial impact of poor-quality causing project over-runs and increased service cost is reduced.
• Display expected behaviors of the Computacenter Growth Mindset
• Act with a Sense of Urgency
• Take Proactive Responsibility to achieve a solution
• Deliver and Improved End to End Outcome for our customers
• Act professionally and Put Computacenter First above your own professional interests
• Collaborate and activity manage your stakeholder network and interdependencies.
• Role models Computacenter Winning Together values making Test Management a respected center of thought leadership and an aspirational destination for top talent
• Prepare, schedule and attend 1-1 sessions with line manager
• Create and maintain a Personal Development Plan utilizing training and self-development opportunities to maintain a high level of industry knowledge and achieve certification with relevant professional qualifications
• Always maintain professional appearance and behaviors.
• Build and enhance relationships with peers, Computacenter's Professional Services, Service Management and Managed Service teams
• Keep up to date with Computacenter current and future products and strategies
• Able to deputize for Senior Test Manager.
Requirement:
• Minimum 8-10-years Test Manager and Defect Management experience in an infrastructure or managed service environment
• Knowledge of ISO-IEC-IEEE 29119 and / or TMMi
• Knowledge of ITIL v3 Service Validation & Testing
• Knowledge of technical infrastructure (datacenter, end-user and service desk environments).Use of formal Test Management tools
• Detailed knowledge of formal Test Management methodologies, processes and approaches
• Fluent in English with excellent communication skills both written and oral
• Good demonstrable emotional intelligence, negotiating and influencing skills to deal with sensitive customer issues
• Ability to present to small sized internal and external audiences to develop personal networks and manage stakeholders
• Demonstrable time and organizational management skills, good leadership, coaching and organizational skills working with limited supervision
• Proven ability to work under pressure and to tight deadlines
• Demonstrates awareness of Health and Safety at work.
Desirable
• Experience in working within a globally diverse team
• ITIL v3 Intermediate Level, Prince 2 or PMI certified
• Experience as a Test Analyst or Project Manager
• Experience of performance, security and non-functional testing
• An understanding of Computacenter's service offerings
• Able to communicate in German / French / English as a 2nd language.